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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 app that makes u talk


ROI Systems - A Little ERP Fellow That Gets By
ROI Systems continues its disciplined new technology adoption. The moderation component of its strategy has been paying off, which proves crucial these days

app that makes u talk  management and many other applications available with the new release, as well as the n-tier architecture, XML-based menus and documentation, were reportedly enthusiastically received by the attendees. Of particular acclaim was a demonstration of how quickly and easily the new Web pages provided in Release 7.0 can be personalized and customized. Market Impact The 'slow but sure wins the race' mantra of ROI Systems' corporate strategy has been paying off. Indeed, throughout 23 years of its privately held o

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Winning your market with messaging that matters


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Why Business Intelligence Makes Sense for SMBs


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My Network Engineers are Talking about Implementing Split DNS. What Does that Mean?


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Why Business Intelligence Makes Sense for Midsize Companies


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Company Makes Good On B2B Collaboration


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Westminster Savings Credit Union Makes a Smart Investment


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Descartes Systems Group Makes D&T Growth List


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Manage Your Workforce like the Asset That It Is


Because they are seeing fewer cost savings from other lean initiatives, many manufacturers are now seeking to optimize their workforces the way they’ve optimized other assets. In order to begin putting the workforce first, these companies are using workforce management (WFM) systems to handle human resources (HR) tasks and obligations, reduce labor costs, increase output, and make better use of in-house capabilities.

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Advertising Makes It Up In Volume


A small decline in Internet advertising rates turns out to be no problem for the advertising business as inventory explodes.

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