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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 app that makes u talk


Who’s That Knocking On Your Web?
Coremetrics’ approach to visitor tracking is a hosted service that incorporates industry best practices to provide profiling of site visitors to support media

app that makes u talk  page is loaded. Unlike approaches that rely on web logs, Coremetrics captures data in real time and can capture views of pages that a user returns to with the browser's Back button. Collected data are placed in a relational database and can be viewed by the customer in a variety of forms that have been developed through best practice analysis of Coremetrics' initial customers. Coremetrics believes that this ensures that new customers will be able to use the information that is collected almost

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » app that makes u talk

An Assessment Breakthrough that Will Change the Way You Think about Your Workforce: Identifying Organizational Culture Can Drive Business Performance


What if you could give your organization, as a whole, a personal assessment? What if your organization could gain the same insight into its culture that we can gain from a personal assessment?

The IBM Kenexa Cultural Indicator assesses an organization’s internal culture—helping leadership drive performance and align employees, managers, departments, and locations with the overall company strategy. It can help an organization transform its values and strengths into specific strategies to drive overall performance.

This tool uses archetypes to express an organization’s culture, revealing the strengths and weaknesses of the organization, internal values, archetypes of the leadership and executive level teams, and strengths and weaknesses of departments within the organization. Once the culture is defined, human capital management strategies can be developed for more effective recruitment and retention practices.

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Implementing an In-house Solution that Maps to the EDRM


In order for e-discovery software to facilitate a defensible process while reducing cost and reducing risk, it must meet several requirements. In addition to being forensically sound, and having a history of court acceptance, it must support your organization’s existing IT infrastructure. Learn the critical requirements of an effective in-house e-discovery solution.

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RedPrairie Makes a Smart Turn into SaaS WMS


My attendance of RedPrairie Corporations’ RedShift 2010 user conference (for the first time ever) confirmed what I have long sensed about the company’s corporate culture and its install base. That is, the previous blog series on a few supply chain management (SCM) players has, inter alia, expressed my opinions about RedPrairie (formerly McHugh Software), and I believed that

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Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

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Why Soft-skills Simulation Makes a Hard Case for Sales Training


Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational methods that can deliver advantage quickly and cost effectively. But how to cut through the clutter? Book learning, seminars, and lectures alone are too static! E-learning and web-based training are often irrelevant—or just plain boring. What to do?

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Aras Innovator 11 Makes PLM Social and Mobile


Aras recently announced general availability of Aras Innovator 11, which introduces visual collaboration that uses social technology within the product lifecycle management (PLM) software platform. The collaborative platform was made to be really easy, so one doesn’t have to be a computer-aided design (CAD) professional to use it.

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U.S. vs. Microsoft - Breaking Up Is Hard To Do, But Not That Hard


An updated study projects a potential Microsoft antitrust breakup to increase software costs US$30B. It's not nearly that high.

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Descartes Systems Group Makes D&T Growth List


WATERLOO, Ontario--(BUSINESS WIRE)--Sept. 15, 1999 -- The Descartes Systems Group, Inc. DSGX, CA: DSG, a leading provider of e-business solutions, is proud to announce that it has been recognized as a 1999 Canadian Technology Fast 50 Company, an annual ranking by Deloitte & Touche of the 50 fastest growing technology companies in Canada. Rankings are based on the percentage of growth in revenues from 1994 - 1998 (five-year period). Descartes' increase in revenue of 1247% over 5 years resulted in a Number 21 ranking overall in the Canadian Technology Fast 50 for 1999.

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IT Service Management Metrics that Matter


Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers, there are a few steps you can take to improve your processes—starting with controlling change. Find out how this simple and significant way to improve performance and processes can help you achieve your operational effectiveness and efficiency objectives.

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