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Software Functionality Revealed in Detail
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 application of bi in banking finance and crm


TEC Industry Watch: Enterprise Software News for the Week of July 9, 2012
SOFTWARE SELECTIONSInternational distributor of high-tech metals and alloys selects Epicor ERPIndustry tags: Manufacturing, Wholesale and Retail Trade

application of bi in banking finance and crm  a conversation and an application suite, as well as a social markup language (XML for marketers using social media). The development layer for social applications is probably the main reason why Oracle decided to buy Involver—most of Involver's other modules are also offered to a larger or lesser extent by other solutions acquired by Oracle (RightNow, Vitrue, and Collective Intellect). Along with the other acquisitions, Involver will be part of Oracle cloud, probably in the Fusion CRM family of apps.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012


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