The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.
or to schedule an appointment with the customer in the VIP booking room. The module also provides dashboards for associates and managers on a customer’s profitability, recency, and cross-selling KPIs, as well as on an associate’s productivity, task management, and return on investment (ROI) of customer-focused efforts. The Epicor Retail Sales Audit module consolidates, validates, and secures data from all sales channels into one location and to one standard, then maps it consistently to a