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SAP to Acquire Inventory Optimization Vendor SmartOps
SAP announced on Friday evening its intention to (finally) acquire SmartOps, a move much anticipated for some time. The most enduring mystery about this is not

appointment optimization  thoughts since announcing its appointment as an SAP reseller in mid-2009. There is likely to be speculation whether the timing is related to the maturation of the SmartOps business and products or the evolution of the relationship between SmartOps and SAP (and the people in both companies), whether it is simply the alignment of other stars between the two companies, or whether the competitiveness of the inventory optimization space (where TEC sees a few vendors doing well) moved SAP and SmartOps to act. Read More
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The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » appointment optimization


Here Comes IFS Metrix Service Management 5.6
Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general

appointment optimization  Mobile, dynamic scheduling and appointment booking, and an extensive field service management (FSM) suite including dynamic scheduling. Companies running IFS Applications as their enterprise resource planning (ERP) system can now invoice billable service work and track labor and parts costs through a standard interface. Other notable new capabilities of IFS Metrix Service Management include the following: A Workflow Designer and wizard-driven workflow engine for rapid development and deployment of new Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 2
Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the

appointment optimization  maximizes filed resource efficiency. Appointment optimization considers the existing  workload  versus resource capacity in terms of geography, skills, and time. Moreover, appointment optimization avoids any predefined estimates, which are usually inaccurate travel and labor time “averages” that are based on past experiences (and not on what is really happening now). The appointment schedules are re-optimized throughout the day creating further improvements in resource utilization while maintaining Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

appointment optimization  level agreement (SLA)  or appointment window? What is the customer’s availability? Where? Where is the location of the job? Is there a street address? Are there any geographic challenges to consider in the routing decision? For Whom? Who is the customer and do they have any special preferences or a special status? Written succinctly, the service manager has to constantly decide Who/does What/with What/When/Where/for Whom. Professor Moshe BenBassat (founder, current chairman, and CEO of Read More
One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

appointment optimization  service operations: starting with appointment booking and scheduling during the period around the day of service, followed by real time scheduling and optimization during the day of service, and culminating with reports and business metrics analytics after the day of service. For more information, see TEC ’s recent series of tutorial articles entitled  “Navigating Between Service Management Scylla & Charybdis.”   Mobility Suite – covers the needs of the mobile individual and back-office staff Read More
The Art, Science & Software Behind (Optimal) Retail Pricing - Part 4
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

appointment optimization  Art, Science & Software Behind (Optimal) Retail Pricing - Part 4 Part 1 of this blog post series  expanded on some of TEC ’s earlier articles about companies’ need for better pricing management and optimization practices. This series, which focuses on the complexity of  pricing  and  promotions  in  retailing , was  inspired by JDA Software ’s recent “edu-nouncement” on leading retailers consumer-centric pricing and promotions strategies  and  by Revionics’ recent (and still Read More
What's Holding Back Online Appointment Booking?
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.

appointment optimization  s Holding Back Online Appointment Booking? Introduction Have you ever asked yourself why you can use the Internet to book a flight, a hotel room, or even a seat at the theatre, but if you need to make an appointment with your doctor, you have to do it by phone? Do you ever find yourself on a Sunday morning or Tuesday evening wanting to arrange a check-up, but having to wait until the doctor's office opening hours before you can make the call? And when you finally make the call, have you ever wished Read More
Revionics Making Retail Merchandizing Optimization Social
In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop, a provider of social commerce-driven

appointment optimization  Making Retail Merchandizing Optimization Social In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop , a provider of social commerce-driven promotions for retailers and consumer brands, from GIIV, Inc. Revionics’ solutions use predictive analytics and demand-based science to help retailers obtain the best results across all touchpoints in the multi-channel shopping realm—online, in-store, social, and mobile—by  aiding with Read More
The Art, Science & Software Behind (Optimal) Retail Pricing - Part 5
Part 1 of this series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This series

appointment optimization  Art, Science & Software Behind (Optimal) Retail Pricing - Part 5 Part 1 of this series  expanded on some of TEC ’s earlier articles about companies’ need for better pricing management and optimization practices. This series, which focuses on the complexity of  pricing  and  promotions  in  retailing , was  inspired by JDA Software ’s recent “edu-nouncement” on leading retailers consumer-centric pricing and promotions strategies , and  by Revionics’ recent (and still ongoing) Read More
Accelerating Data Migration with WAN Optimization
Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves

appointment optimization  Data Migration with WAN Optimization Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves, and cloud computing models. The good news is that wide-area network (WAN) optimization gets the job done effectively, efficiently, and affordably. Read this technology brief to learn how. Read More
Appointment Scheduling: The Moment of Truth
As you streamline your supply chain, don’t forget about the shipping or receiving department. Often, a company aligns its supply and demand but doesn’t provide

appointment optimization  final end-point. Learn how appointment scheduling can help—meet with your supplier, customer, and carrier to plan an efficient and effective flow of goods. Read More
Overcoming Chemicals Industry Challenges through Optimization of Distribution and Inventory
For chemical companies, optimizing the distribution network and rationalizing inventories are the keys to an efficient supply chain and smoother operations

appointment optimization  Chemicals Industry Challenges through Optimization of Distribution and Inventory Optimizing Distribution and Rationalizing Inventories Most chemical companies are still unable to profitably respond to highly variable demand, or to execute predictable product supply strategies. A previous note, So What's the Big Deal with Chemicals? , presented the current state of the chemicals industry, including a discussion of the challenges the industry faces. Part Two of the series So What's the Big Deal Read More
Accelerating Cloud Performance with WAN Optimization
Today’s smart chief information officers (CIOs) are assessing their workloads against business needs and analyzing where each should run—locally or in the

appointment optimization  Cloud Performance with WAN Optimization Today’s smart chief information officers (CIOs) are assessing their workloads against business needs and analyzing where each should run—locally or in the public cloud. Read on to learn about the benefits of cloud computing, and why its success or failure is often dependent on wide-area network (WAN) optimization. Read More
Resource Planning and Optimization for Broadcasters and Their Production Companies
The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. Broadcasting is no longer highly regulated,

appointment optimization  Planning and Optimization for Broadcasters and Their Production Companies The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. Broadcasting is no longer highly regulated, but is ever more dynamic and competitive—and the logistical challenges of production planning for TV and radio ever more complex. Implement a composite resource planning and scheduling solution to maximize your equipment, facilities, and employees. Read More
How to Optimize Your Inventory and Free Your Capital
Inventory optimization enables companies to improve the performance of both the supply and maintenance functions. Your inventory optimization solution should

appointment optimization  to Optimize Your Inventory and Free Your Capital Inventory optimization enables companies to improve the performance of both the supply and maintenance functions. Your inventory optimization solution should not only identify optimal holdings of each item, but do so automatically—and analyze usage, as well as adjust stock holdings and reordering points on an ongoing basis. Find out how inventory optimization can help you reduce downtime and increase productivity. BEGINLYX Read More

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