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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 appointment optimization


SAP to Acquire Inventory Optimization Vendor SmartOps
SAP announced on Friday evening its intention to (finally) acquire SmartOps, a move much anticipated for some time. The most enduring mystery about this is not

appointment optimization  thoughts since announcing its appointment as an SAP reseller in mid-2009. There is likely to be speculation whether the timing is related to the maturation of the SmartOps business and products or the evolution of the relationship between SmartOps and SAP (and the people in both companies), whether it is simply the alignment of other stars between the two companies, or whether the competitiveness of the inventory optimization space (where TEC sees a few vendors doing well) moved SAP and SmartOps to act.

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Supply Chain Optimization RFI/RFP Template

Supply Chain Network Optimization, Transportation Network Optimization, Inventory Management Optimization, Product Technology Get this template

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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

Documents related to » appointment optimization

The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 2


Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the immediate period around the day of service, and forecasting and planning for the day of service. My post then expanded on the various approaches to tame the challenges on the actual day of service. The most advanced

appointment optimization  maximizes filed resource efficiency. Appointment optimization considers the existing  workload  versus resource capacity in terms of geography, skills, and time. Moreover, appointment optimization avoids any predefined estimates, which are usually inaccurate travel and labor time “averages” that are based on past experiences (and not on what is really happening now). The appointment schedules are re-optimized throughout the day creating further improvements in resource utilization while maintaining Read More

Here Comes IFS Metrix Service Management 5.6


Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general release of version 5.6 of its IFS Metrix Service Management product. This new version includes new and enhanced features for technicians and service managers that aim to improve productivity, enhance service delivery, and drive customer

appointment optimization  Mobile, dynamic scheduling and appointment booking, and an extensive field service management (FSM) suite including dynamic scheduling. Companies running IFS Applications as their enterprise resource planning (ERP) system can now invoice billable service work and track labor and parts costs through a standard interface. Other notable new capabilities of IFS Metrix Service Management include the following: A Workflow Designer and wizard-driven workflow engine for rapid development and deployment of new Read More

One Vendor’s Mission to Make Service Businesses Click - Part 2


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service optimization solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as mobile computing

appointment optimization  service operations: starting with appointment booking and scheduling during the period around the day of service, followed by real time scheduling and optimization during the day of service, and culminating with reports and business metrics analytics after the day of service. For more information, see TEC ’s recent series of tutorial articles entitled  “Navigating Between Service Management Scylla & Charybdis.”   Mobility Suite – covers the needs of the mobile individual and back-office staff Read More

The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1


The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the increasing importance of the service sector in industrialized economies. But while the vast customer service software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning

appointment optimization  level agreement (SLA)  or appointment window? What is the customer’s availability? Where? Where is the location of the job? Is there a street address? Are there any geographic challenges to consider in the routing decision? For Whom? Who is the customer and do they have any special preferences or a special status? Written succinctly, the service manager has to constantly decide Who/does What/with What/When/Where/for Whom. Professor Moshe BenBassat (founder, current chairman, and CEO of Read More

Accelerating Data Migration with WAN Optimization


Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves, and cloud computing models. The good news is that wide-area network (WAN) optimization gets the job done effectively, efficiently, and affordably. Read this technology brief to learn how.

appointment optimization  Data Migration with WAN Optimization Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves, and cloud computing models. The good news is that wide-area network (WAN) optimization gets the job done effectively, efficiently, and affordably. Read this technology brief to learn how. Read More

Six Keys to Exceeding Expectations with Inventory Optimization Initiatives


Inventory optimization is a proven vehicle to gain competitive value through reduced inventory, freed-up working capital, and improved service levels. But leading the inventory innovation initiative in your organization requires more than an understanding of its enormous cost savings and customer service improvements. Discover the six most common factors that can make or break your inventory optimization projects.

appointment optimization  Keys to Exceeding Expectations with Inventory Optimization Initiatives Logility Voyager Inventory Optimization improves the performance of multi-echelon supply chains, releasing millions in confined working capital and providing a new level of confidence in every supply chain decision. Source: Logility Resources Related to Six Keys to Exceeding Expectations with Inventory Optimization Initiatives : Supply Chain Optimization (Wikipedia) Six Keys to Exceeding Expectations with Inventory Optimization Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

appointment optimization  enabling self-service in setting appointments and “push” and “pull” notifications to the customer regarding the expected arrival time of field technicians and more); support of a large range of mobile devices (laptops, Windows Mobile, BlackBerry, and smart phones; note that some of our competitors still don’t support newer versions of Windows and Windows Mobile); support for many types of work, even when performed by the same workforce (from large jobs requiring crews, specialized equipment, Read More

Provider of B2B Price Management and Optimization Speaks Out


In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and margin management. The market should take notice, while the competition should indeed watch out.

appointment optimization  of B2B Price Management and Optimization Speaks Out Technology Evaluation Centers ’ ( TEC ’s) series on business-to-business (B2B) pricing segmentation benefits (see Know Thy Market Segment's Price Response ) and on upbeat news from one such solution provider, Zilliant (see How One Provider's Solution Covers the Bases of Price Optimization and Management ), have prompted a great deal of interest and feedback from readers. The articles have also prompted Vendavo ( www.vendavo.com ), another Read More

Accelerating Cloud Performance with WAN Optimization


Today’s smart chief information officers (CIOs) are assessing their workloads against business needs and analyzing where each should run—locally or in the public cloud. Read on to learn about the benefits of cloud computing, and why its success or failure is often dependent on wide-area network (WAN) optimization.

appointment optimization  Cloud Performance with WAN Optimization Today’s smart chief information officers (CIOs) are assessing their workloads against business needs and analyzing where each should run—locally or in the public cloud. Read on to learn about the benefits of cloud computing, and why its success or failure is often dependent on wide-area network (WAN) optimization. Read More

Expand Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge


Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve return on investment. For example, server-based computing and server consolidation strategies can remove servers out of the branch offices to consolidate and centralize them in the data center, usually based on a virtualization infrastructure. Find out more.

appointment optimization  Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve return on investment. For example, server-based computing and server consolidation strategies can remove servers out of the branch offices to consolidate and centralize them in the data center, usually based on a virtualization infrastructure. Read More

Inventory Planning & Optimization: Extending Your ERP System Part Two: How It Works


Organizations today realize that although strategies focusing on outsourcing transportation, e-business and new distribution models are important, these are all secondary in relation to what lies at the heart of any supply chain: INVENTORY. Although firms have invested significantly in ERP and MRP systems in the last decade, overall inventory levels within the extended supply chain remain relatively unchanged.

appointment optimization  Planning & Optimization: Extending Your ERP System Part Two: How It Works Inventory Planning & Optimization Solutions Inventory optimization software is the most recent addition to the suite of Supply Chain Management (SCM) solutions. Software companies like JustEnough and i2 have emerged as leaders in this space. These solutions establish the optimal mix between inventory investment and service levels for each inventory item at each location within an organization. Inventory Planning and Read More

What’s the Missing Link in Price Optimization Strategy for Retailers?


For many retailers, price optimization is not being implemented appropriately because of the lack of communication between the supply and demand cycles. As a result, retailers are unable to meet the demand generated by price optimization; incapable of having a pricing and demand structure that can meet local customer needs; unable to create a central demand forecast for the

appointment optimization  the Missing Link in Price Optimization Strategy for Retailers? For many retailers, price optimization is not being implemented appropriately because of the lack of communication between the supply and demand cycles.  As a result, retailers are unable to meet the demand generated by price optimization; incapable of having a pricing and demand structure that can meet local customer needs; unable to create a central demand forecast for the entire enterprise (including every store); unable to use Read More

Appointment Scheduling - Achieving the Positive Ripple Effect Part 3: An Illustration


Reducing wait time to just 17 hours per week would reflect a gain of approximately 32,160 miles per year by each trailer.

appointment optimization  Part 3: An Illustration Appointment Scheduling Achieving the Positive Ripple Effect Part 3: An Illustration Featured Author - Rachel Nemecek - July 1, 2002 Carrier Illustration The example shown below of a national truckload carrier illustrates perfectly benefits described in Part Two. Particularly noteworthy is the additional capacity made available through decreased waiting time. Figure 1. Taking a carrier who drives 1 billion miles per year, based on their number of tractors, each tractor currently Read More

How to Optimize Your Inventory and Free Your Capital


Inventory optimization enables companies to improve the performance of both the supply and maintenance functions. Your inventory optimization solution should not only identify optimal holdings of each item, but do so automatically—and analyze usage, as well as adjust stock holdings and reordering points on an ongoing basis. Find out how inventory optimization can help you reduce downtime and increase productivity.

appointment optimization  to Optimize Your Inventory and Free Your Capital Inventory optimization enables companies to improve the performance of both the supply and maintenance functions. Your inventory optimization solution should not only identify optimal holdings of each item, but do so automatically—and analyze usage, as well as adjust stock holdings and reordering points on an ongoing basis. Find out how inventory optimization can help you reduce downtime and increase productivity. BEGINLYX Read More