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E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » appointment request email samples


A Question of Continuity: Maximizing Email Availability for Your Business
This white paper looks at the value of email availability and how it can be improved. It examines the key characteristics and capabilities of each type of

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The Roaring Penguin Training Network
A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users.

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Analysis of Critical Path's Alliance with yesmail.com for Permission Email
In direct correlation to the success of Internet based Permission email, advertising dollars are starting to be redirected from standard advertising companies

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Analysis of Virgin Net's Hacker Scare
The Company only operates in England and claims the break-in attempts were only to specific and contained areas.

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Rules-based Marketing: Helping Companies Transform Leads into Sales
For years, small to medium businesses have envied the powerful marketing campaigns of their larger counterparts. But today, bigger budgets and marketing

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PhoneFish.com to Offer E-mail for Wireless Access Phones
PhoneFish is a two-way wireless Internet solution for small to medium sized businesses, which require consistent wireless access to POP-based email.

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E-mail Archiving: A Business-critical Application
Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these

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EarthLink’s Pilot of Wireless Email via BlackBerry Handhelds
The initial Pilot test of the BlackBerry Handheld e-mail device will be limited to 500 users for a cost of $34.95 (USD) per month, including unlimited messaging

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Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

appointment request email samples  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More...
Appointment Scheduling - Achieving the Positive Ripple Effect Part 1
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility, resource and capacity

appointment request email samples  Ripple Effect Part 1 Appointment Scheduling Achieving the Positive Ripple Effect Featured Author - Rachel Nemecek - June 27, 2002 Introduction At some point in time, almost everyone has experienced the following situation You arrive on time for a scheduled appointment only to find that you will be delayed for an indeterminate length of time, generally without reason. The longer you wait, the more you realize that the rest of your day will be behind schedule but you see no apparent recourse other than Read More...
Frankie Does ERP, Part 2
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

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Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know
Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information

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