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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ariba customer service


Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

ariba customer service  Last but not least, Ariba , the e-commerce pioneer, has lately been developing spend management solutions to help companies optimize the money they spend, and it now makes all of its technology and services available over the Internet on a subscription basis via an on-demand delivery model. The vendor's specialty is spend management, for which it provides a suite of pre-integrated solutions, such as spend visibility, strategic sourcing, and procurement, to ensure effective management of the full

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » ariba customer service

Ariba and hybris Partner


SAP companies Ariba and hybris Software announced the pairing of hybris Commerce Suite with the Ariba Network commerce platform. As of today, hybris offers pre-configured integration as a service to speed the connection of customers to the Ariba Network.

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Ariba and Dell Boomi to Simplify Seller Integration


Similar to the Ariba LIVE conference last year, one of the main themes at the Ariba LIVE 2013 conference was again that Ariba, now an SAP company, is making it easier than ever for companies to connect to the Ariba Network and collaborate. Accordingly, Ariba and Dell Boomi announced that they are teaming up to deliver pre-packaged integration as a service offering for selling organizations

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SAP and Ariba Synergy


SAP acquired spend management and business commerce solution provider Ariba in 2012 for strategic reasons, and has since been investing in Ariba with a longer-term view—especially with regards to power of the business commerce network (SAP is even an Ariba user itself). We recently looked at the happenings at the recent Ariba Live 2014 user conference, and here we’ll focus on how SAP and Ariba have been meshing together to mutual benefit.

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Ariba Reaches Out To The Little Guy


Electronic procurement wunderkind Ariba presents its strategy for selling to small and medium-sized businesses.

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Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

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The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

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Customer Relationship Management for IT Professionals


What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

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Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

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Service Network Optimization: Achieving Success in Field Service


Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.

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