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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ariba customers


More Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility
On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers around the world are using J.D.

ariba customers  industry leaders such as Ariba Inc. and Siebel Systems, and through the acquisitions this year of Numetrix Ltd. and The Premisys Corp., J.D. Edwards delivers uniquely robust and agile functionality in the areas of self-service, customer relationship management, e-procurement, and supply chain management. Whether a customer is a pure-play Internet company, or traditional enterprise extending its business to the Internet, OneWorld's functionality supports any business model to enable companies to get to mar

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Ariba Hopes to Spark Chain Reaction


Two recent partnership announcements, with InterWorld and Siebel, reveal how E-procurement wunderkind Ariba thinks about the future of electronic purchasing.

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Ariba and hybris Partner


SAP companies Ariba and hybris Software announced the pairing of hybris Commerce Suite with the Ariba Network commerce platform. As of today, hybris offers pre-configured integration as a service to speed the connection of customers to the Ariba Network.

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Ariba Goes Vertical: No Pain, Much Gain


Ariba, a leader in E-procurement software and market management, pays $1.86 billion in stock to acquire TRADEX, a vendor of software that lets its customers build their own Internet marketplaces.

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Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

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While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused


The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for snagging brand new customers.

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Real-Time Insights to Forge Deeper Relationships with Your Customers


SAP Customer Engagement Intelligence, powered by SAP HANA, helps deliver highly targeted marketing campaigns and forge deeper relationships with customers. In addition to on-premise deployment options, customers can deploy SAP Customer Engagement Intelligence in the cloud on a subscription-based license model. Read this document to learn more and get a free three-day trial.

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Ariba Network to Move to SAP HANA


In keeping with its strategy to move everything to the cloud—and to the in-memory SAP HANA platform—SAP recently announced plans to move the Ariba Network to HANA by the end of 2014.

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Frantic Merger-Mania Spiced Up With Vendettas Leaves Customers Anxious


Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor will be a collector or one of the collected, the latest torrid 'love triangle' affair involving Oracle, PeopleSoft and J.D. Edwards may prove that even a seemingly stable vendor can involuntarily end up being acquired. If your vendor is acquired, do meet the new owners, given their motivation in buying your vendor was the install base and that is you. Showing interest is your part in keeping the relationship the way you want it.

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Attracting New Customers with Highly-interactive Instructor-led Virtual Classes


When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic instruments, polls, and evaluations; and build a curriculum that would drive the customer’s experience, it turned to SumTotal Learning. AMA deployed SumTotal Learning to manage the virtual classroom experience for individuals and corporate customers, creating a live online experience. See how!

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