IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary to ensure that network and server systems provide adequate levels of services and performance are expensive and scarce. Management service providers (MSPs) that specialize in performance management can apply expert personnel and 24/7 monitoring at a fraction of the cost required to staff the function internally.
and Remedy Corporation 's ARS among others, is networked to InteQ's Network Operations Center, where it is monitored in accordance with predefined service level agreements. Inteq's consultants can deliver a full IT infrastructure life cycle from architecture design to monitoring and management in an effort to ensure that the infrastructure is well engineered, measured, and managed. These two companies, along with their partners in the MSP Association, are making what has been possible yet virtually