Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.
rapid pace that this article might even become outdated at the time of publication. On one hand, given SAP’s notable effort and investment, SolMan can be regarded as an IT marvel, especially since no other vendor’s product covers all the functionality of SolMan. Most ERP products come with some implementation methodology with catchy names (QuickStep, SureStep, Accelerated Something, etc.). Some products have strong configuration management (e.g., Infor ERP SyteLine ) and some have process modeling