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Do We Already Know Whether You’re Going To Read This Article?
SLP InfoWare announced a product that can predict which of an ISP’s customers are likely to leave.

article technologi  Going To Read This Article? Do We Already Know Whether You're Going To Read This Article? D. Geller - May 24, 2000 Event Summary CRM these days is about what a customer is likely to do. Most solutions focus on sales opportunities - what up-sells or cross-sells might be good candidates for a particular customer. SLP InfoWare does address those problems, but its early roots at solving churn problems in the wireless industry, particularly in Europe but also with Cell One of Puerto Rico, give it a handle on Read More

Process Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as...
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Documents related to » article technologi


Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

article technologi  vendors. As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider. This is Part 3 of a 3-part article. Part 1 noted the benefits of outsourcing security. Part 2 evaluated the cost of such an outsourcing. Part 3 provides guidelines for selecting a security services provider. Finding what You Want Businesses turn to outsourced security or managed security services (MSS) in order to protect Read More
Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today
Going through our article archives, I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success.Petersen takes aim at key buzzwords in the

article technologi  Today Going through our article archives , I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success . Petersen takes aim at key buzzwords in the CRM industry, and I thought it’d be worth summarizing his list of the worst offenders--and his thinking about why they belong in the trash can. An internationally recognized speaker, writer, practitioner, and thought leader in the CRM and e-business industries, Petersen makes great suggestions for “cleaning up the CRM lexicon.” Find Read More
Aras Open Source PLM--Will its Business Scale?
The ZDNet article on PLM/BPM vendor, Aras, covers reasons this former proprietary vendor decided to open source its Innovator products. Two points that stuck

article technologi  Business Scale? The ZDNet article on PLM/BPM vendor, Aras, covers reasons this former proprietary vendor decided to open source its Innovator products . Two points that stuck out for me, concern what open sourcing enabled Aras to do. According to the article, using an open source development model allowed Aras to develop its software much more quickly--it cites Aras as being one of only 10 ISVs to gain full certification for its software running on Microsoft’s forthcoming Windows Server 2008 and SQL Read More
An Indian’s view on the Chindian software outsourcing condition
I was positively staggered to read the article “Should North Americans Send More Software Development Work to China?” Perhaps my opinions are underlined with a

article technologi  staggered to read the article “ Should North Americans Send More Software Development Work to China? ” Perhaps my opinions are underlined with a bias of the South Indian (you’ll find Bangalore in those parts) variety, a fierce one at that too (which is why I have long abstained from writing the article “Why Indian outsourcing is the next best thing to sliced bread”). Nevertheless, I maintain that the article does not present an objective view of the state of outsourcing to China & India. Do Read More
The AS/400 Takes You Securely Where You Want to Go
This article on the built-in security features of the AS/400 system originally appeared in the Midrange Computing’s Showcase Magazine, June 2000.

article technologi  20, 2000 The following article appeared in Midrange Computing's Showcase Magazine, June 2000. Note: For additional articles by Laura Taylor, click on the Security category in the Research Panels box on the TEC website home page. Event Summary An off-shoot of System/38, the AS/400 was originally going to be called the AS/40. However, purely for marketing purposes, IBM added an extra zero to the name to make it appear bigger, better, and smarter. In order to add substance and credibility to the additional Read More
ScheduleSoft: What about Workforce Management on the Shop Floor?
My recent article entitled “Workforce Scheduling @ Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce

article technologi  Shop Floor? My recent article entitled “Workforce Scheduling & Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce scheduling & optimization solutions and stated that many manufacturing enterprises still use rudimentary tools and practices (if that) to manage their labor. The article stated that most manufacturing organizations do not yet understand the strategic value that workforce scheduling could provide to them. Often, manufacturing companies Read More
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

article technologi  outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In finance, a portfolio is an appropriate mix of or collection of investments held by an institution or a private individual.” ( Wikipedia ) The practices of portfolio management Read More
Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

article technologi  rapid pace that this article might even become outdated at the time of publication. On one hand, given SAP’s notable effort and investment, SolMan can be regarded as an IT marvel, especially since no other vendor’s product covers all the functionality of SolMan. Most ERP products come with some implementation methodology with catchy names (QuickStep, SureStep, Accelerated Something, etc.). Some products have strong configuration management (e.g., Infor ERP SyteLine ) and some have process modeling Read More
Vertically Focused ERP for Today's Manufacturer
I recently came across an interesting article on enterprise resource planning (ERP) software experience—a case study of the selection and implementation of EFI

article technologi  came across an interesting article on enterprise resource planning (ERP) software experience—a case study of the selection and implementation of EFI Radius ERP software by a family-owned packaging and printing company named KDV Label Co. This article outlines the need for a new vertically focused solution for a modern manufacturing business and is of value to anyone remotely interested in a new ERP system. Despite developing and delivering ERP, manufacturing execution system (MES), along with many Read More
Establishing Enterprise Architecture Governance
This article discusses the issues around implementing architecture governance, and what constitutes viable approaches to establishing effective governance

article technologi  Zackman, in a recent article (DM Review, December 1999) called architecture a 'countercultural' activity. What he meant by this was that IT's attention has been focused on producing running code, not on design for intangible future benefits. Architecture without governance is trying to promote this countercultural activity upon project teams that are goaled and measured by other, often conflicting criteria. In any reasonably large size IT organization, projects are identified and executed in a Read More
Legal Considerations in E-commerce
Doing business on the Internet can involve some tricky legal issues. This article will help you understand the kinds of information you need to provide to your

article technologi  venture's long-term success. This article will help you understand the kinds of information you need to provide to your attorney to get the best possible advice on setting up you new Internet business. Where to Start Although you may be already thinking about the complex contractual issues of buying and selling on-line, or about protecting your business from being hailed into foreign courts, your attorney will probably want to start with the key intellectual property components forming the core of your Read More
The Web-based Sales Portal-A Catalyst for Business Transformation
A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural

article technologi  sales portal,Web-based sales portal,consumer packaged goods,CPG,information technology,IT,enterprise resource planning,ERP,portal technology,channel partners,CPG manufacturer,distributors,retailers,key performance indicator,KPI Read More
RFID in Healthcare--A Whole Industry of Value
This article talks about recent and expected FDA regulations and how RFID can help meet those requirements while improving supply chain performance.

article technologi  for this industry. This article is from Parallax View, ChainLink Research's on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry executives, researchers, and fellow practitioners. To view the entire magazine, click here . ChainLink Research is a bold new supply chain research organization dedicated to helping executives improve business performance and competitiveness. Read More
The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common

article technologi  around the world. This article is from his book Demonstrating To Win!, available through www.2WinGlobal.com . Riefstahl can be reached at info@2WinGlobal.com . Read More

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