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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 articles about tecnology


No Floundering About These Strategic And Tactical Acquisitions
Design and implementation service company Razorfish announced its acquisition of broadband and user experience firms.

articles about tecnology  Floundering About These Strategic And Tactical Acquisitions Event Summary Razorfish Inc. (Nasdaq: RAZF) announced that it has purchased Lee Hunt Associates and TSDesign, Inc. The combined value of the purchase was approximately $49 million. Razorfish specializes in Internet development, and brings strategic, creative ad technology solutions to its engagements. Lee Hunt Associates is a leading branding and marketing company in the entertainment industry; it has design and production experience with both p

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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It’s About Process (or the Ability to be Responsive) -- Part IV


Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III, another example of the ResponsAbility software in use can be found in Grayhill

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The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

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It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

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It’s About Process (or Ability to be Responsive) -- Part II


Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle differences between the two related software categories. Microsoft, for example, informally demarcates the Microsoft Windows Workflow Foundation (WF) focus on "internal processes" from Microsoft BizTalk Server's "external BPM" use. Namely

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The Truth about Agent versus Agentless Monitoring


Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision.

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About Austar




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"Once Bitten” Vendor Is Not “Twice Shy” about New Acquisition


IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should be monitored.

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Using Management Software to Tackle Your Greenhouse Gas Emissions: Which Scope Are You Talking About?


“Clearly there will be winners and losers in the transition to a low-carbon economy, and investors should be concerned about companies who are not able to provide the information they require.” – Carbon Disclosure Project Global 500 Report 2008 (also known as CDP6) To today’s enterprises, greenhouse gas (GHG) emission—amongst various sustainability issues—is one of the highest priorities. Some

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35 Questions Every CFO Needs to Ask About ERP Software in the Cloud


Your enterprise resource planning (ERP) system monitors the status and progress of the business drivers that determine the profitability of your business. And as CFO, you have more insight into the balance of all those business drivers than anyone in the organization. But given that the shift to cloud-based business technology has started, is cloud-based ERP the right choice for your organization? Let us help you decide.

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About TIBCO Recommendations


TIBCO has developed and released a first version of a new offering called Recommendations, designed specifically for the everyday business user who needs to explore and analyze data quickly and easily.

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