Today's business climate is all about competition - we're lean, we’re mean, but competing on price is not where it’s at. How do you create a lasting identity and relationship with your customer through your processes from marketing, sales and supply chain to keep them loyal? A fascinating discussion with the author of "Mass Customization" and "The Experience Economy".
articles on computer innovations
month. Thought-provoking and actionable articles from ChainLink's analysts, top industry executives, researchers, and fellow practitioners. To view the entire magazine, click here . About the Author For more than two decades, Ann Grackin, Chief Executive Officer, has been on the frontlines of the Supply Chain Management technology and e-commerce frontier, leading global strategy and technology implementations in the high technology, semiconductor, automotive, textile, and apparel industries. ChainLink