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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
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articles on crm system used in telecom:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
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articles on crm system used in telecom:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
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articles on crm system used in telecom:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
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articles on crm system used in telecom:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
articles on crm system used in telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
-
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
articles on crm system used in telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
articles on crm system used in telecom:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
-
Excerpt related to
articles on crm system used in telecom:
... and Salesforce.com partner, which used the abovementioned ... potential
customer base for Dynamics CRM and appeal ... added resellers (VARs), system
integrators, and ...
Published:
2010-03-01
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Abstract:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics
to predictive analytics, and predictive analytics is emerging as a distinct new software sector. (...)
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articles on crm system used in telecom:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to
predictive analytics, ...
Published:
2005-12-24
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Abstract:
Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most
remote, esoteric, and still low-penetrated markets, perfectly fits the description of an ideal Epicor supplement. (...)
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articles on crm system used in telecom:
Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most
remote, esoteric, and ...
Published:
2004-12-15
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Abstract:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer
in transaction processing and Web serving. (...)
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articles on crm system used in telecom:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in
transaction processing...
Published:
2000-06-21
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Abstract:
Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized
businesses in the $250 million (USD)–plus range. Once again, we used TEC's ERP Evaluation Center to look at all eight standard
ERP modules… (...)
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articles on crm system used in telecom:
Today's ERP Showdown pits Infor SyteLine vs. Exact Software Macola ES vs. QAD Enterprise Application, all aimed at medium-sized
businesses in the ...
Published:
2008-06-23
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Abstract:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer
in transaction processing and Web serving. (...)
Excerpt related to
articles on crm system used in telecom:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in
transaction processing...
Published:
2000-06-21
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
articles on crm system used in telecom:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
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Abstract:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches. IFS has re-joined the discussion on the topic of user experience (UX) design. (...)
Excerpt related to
articles on crm system used in telecom:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches....
Published:
2009-08-03
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Abstract:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive
a solution from them assumes an ability to accurate (...)
Excerpt related to
articles on crm system used in telecom:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processe...
Published:
2001-05-30
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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
articles on crm system used in telecom:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
The PeopleSoft-J.D. Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and
the need to be bigger within shrinking market opportunities. The combined vendors should now a have solid foothold against
SAP and Oracle, particularly because one better-performing si (...)
Excerpt related to
articles on crm system used in telecom:
The PeopleSoft-JD Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and the
need to be bigger wit...
Published:
2004-01-26
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Abstract:
You have heard that something called split DNS can speed up websites. What does this mean and how does it work? (...)
Excerpt related to
articles on crm system used in telecom:
You have heard that something called split DNS can speed up websites. What does this mean and how does it work?
Published:
2000-09-28
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Abstract:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches. IFS has re-joined the discussion on the topic of user experience (UX) design. (...)
Excerpt related to
articles on crm system used in telecom:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches....
Published:
2009-08-03