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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

arts proposals  Quantum Air Products Electronic Arts Ryder Avis Budget Group Expedia Corporate Travel Sprint Nextel Borland Genesys Conferencing SunEdison Cars.com Harris Interactive SunTrust Banks Chase Paymentech Solutions Hitachi Software Symantec Chrysler Financial The HoneyBaked Ham Company of Georgia Time Warner Cable Business Class Cisco Kaiser Permanente Yamaha Corporation of America CRM Essential 1: Rapid Time to Value Instant messaging, 24/7 customer service, shorter development cycles&8230; today, businesses Read More
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » arts proposals


Federal Procurement Essentials: Sealed Bidding
Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage

arts proposals  Procurement Essentials: Sealed Bidding Introduction The US Federal Acquisition Regulation (FAR) defines methods and processes for the contractual acquisition performed by any federal entity of any asset, whether material (goods, products, or construction) or immaterial (services). Although these policies and procedures differ in essence, they share the same procurement standard, that's to say the promotion of competition to the maximum extent: so-called full and open competition (FOC). Competitive Read More
How the iPad Is Changing Retail POS Systems
The face of retail point-of-sale (POS) systems has changed dramatically over the last couple years. iPad technologies, for example, have become integrated into

arts proposals  has a Bachelor of Arts (BA) in history from Stanford University.       Lisa Falzone, CEO of Revel Systems Christopher Ciabarra is the chief technology officer (CTO) and co-founder of Revel Systems. After he founded the company with Lisa Falzone in 2010, the team embarked on a mission to change the world of POS. To kick off this journey, Mr. Ciabarra developed the technology behind Revel’s iPad POS and continues to lead the technological advancements and well as security of the system. His list of Read More
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

arts proposals  Staff Management Systems for the Aviation Industry Introduction In the airline industry, the every day activities of fleet maintenance can be divided into two large areas: scheduled maintenance (or major maintenance) and line maintenance. In scheduled maintenance, personnel management is not as complicated as in line maintenance. Traditionally, scheduled maintenance has a fixed number of days to perform maintenance activities, while line maintenance only has a few hours at night and often a few Read More
Improving Customer Engagement with Social CRM
In a previous post I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive

arts proposals  and teacher in fine arts at the same institution, states: “Each project creates its own conditions for experimentation and proposes its own techniques. But without attentive development of the potential of these openings, a project can easily fall flat . . . Each event is its own fine balance between choreography and improvisation.” With Ms. Manning’s thoughts in mind, I see that SCRM has the potential to generate singular ‘choreographed-improvised’ customer-engaging projects. Such projects can Read More
Project-oriented Software: Many Choices, Many Differences
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product

arts proposals  oriented Software: Many Choices, Many Differences Introduction The most precious resource for consultants, architectural and engineering firms, and similar organizations is time. Revenue is generated when this time is billed to clients, and profits are generated when the cost of doing business is less than revenue. Profits are maximized when individual employees can bill more of their time, at higher rates. While this formula sounds simplistic, achieving the goal is difficult. The business Read More
How To Write a Winning Proposal
Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully

arts proposals  To Write a Winning Proposal In today's economy, sales people have to write more proposals, and better proposals, than ever before. As the industry has become more competitive and complex, customers have become both more confused and more demanding. As a result, they are likely to listen to a presentation, nod their heads, and mutter those dreaded words, Sounds good! Why don't you put that in writing for me? Why Do Customers Want Proposals? Writing proposals is about as much fun as having your teeth Read More
TurtleSpice ERP! (Week 8)
Welcome to Week 8 of TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure

arts proposals  ERP! (Week 8) Welcome to Week 8 of TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure comptroller Mike Chelonia stays on track and selects the right ERP system for the company. Cast your vote at the bottom of this post , and next week I’ll move the scenario forward based on the winning answer. The story so far : Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by Read More
iQuoteXpress Launches Version 6.0 of Its SaaS CPQ solution
iQuoteXpress has launched the latest version of its software-as-a-service (SaaS) sales proposal, e-catalog, configuration, and reporting software. The latest

arts proposals  Launches Version 6.0 of Its SaaS CPQ solution iQuoteXpress has launched the latest version of its software-as-a-service (SaaS) sales proposal, e-catalog, configuration, and reporting software. The latest version of iQuoteXpress has been extended with important new features for lead tracking and calendar/activity functionality. iQuoteXpress added these new features in response to in-depth market research and customer feedback. iQuoteXpress v6.0 is now available to all existing and new Read More
Baan Resurrects Multi-Dimensionally Part 1: Recent Announcements
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former ERP stardom given the company's

arts proposals  Resurrects Multi-Dimensionally Part 1: Recent Announcements Event Summary In its bid to return to its erstwhile short-lived glory, Baan , the resurrected global provider of collaborative enterprise business solutions and a unit of the Invensys Software Systems (ISS) division of Invensys plc, the global automation and controls group with headquarters in the UK, has lately blitzed the market with a number of announcements. The most prominent amongst these were: Deliveries of vertically focused solutions Read More
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

arts proposals  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More
PROS Acquires Cameleon Software for Richer Sales Big Data
PROS Holdings, Inc., a provider of sales effectiveness big data solutions, and Cameleon Software, a provider of multichannel, multi-device product configurator,

arts proposals   Read More
Getting a More Exact Picture of, well, Exact Software Americas - Part 2
Part 1 of this series talked about my long-standing coverage of Exact Holding, and in particular about my recent update briefing with the Exact Americas

arts proposals  a More Exact Picture of, well, Exact Software Americas - Part 2 Part 1 of this series  talked about my long-standing coverage of Exact Holding, and in particular about my recent update briefing with the Exact Americas division. My post concluded with the vendor’s intent to go back to its local roots and push its well respected North American manufacturing and distribution  enterprise resource planning (ERP)  products, especially Exact Macola ERP . Macola Redux Thus, this past fall saw Exact Read More
Emptoris: Opening a New Chapter of Prosperity - Part 2
Part 1 of this blog series talked about my impressions following an upbeat and constructive business update meeting at Emptoris’ headquarters. Under its new

arts proposals  Opening a New Chapter of Prosperity - Part 2 Part 1 of this blog series talked about my impressions following an upbeat and constructive business update meeting at Emptoris ’ headquarters . Under its new investors’ wing, with a new customer-focused CEO, and with the  former Click Commerce 's contract and service management (CSM) business as a new major capability , Emptoris has charted a new course recently. Results Are Telling The company had two back-to-back record quarters, whereby Read More
ERP Systems and the ETO Manufacturing Market Part One: Event Summary
Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific

arts proposals  At least by configuring parts of the package in advance for a given industry and circumventing functions not required in that industry, these vendors can shorten and ease the implementation process. In fact, software implementation time reduction is a key element of success in any enterprise-wide technology project. Users have thus increasingly looked for an ERP system designed for a specific business, since software that combines industry-specific functionality with the flexibility to accommodate each Read More

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