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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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The Definitive Guide to Engaging Email Marketing
Email is no longer enough. It's engagement that matters.This guide walks you through the various aspects of building an email marketing campaign, including

ask quotation email  digital marketing, social marketing, consumer engagement, marketing automation, content marketing, email marketing, engagement marketing, automated marketing platform

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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10 Questions to Ask Before You Buy ERP


Find out in the white paper 10 strategies for choosing the right ERP solution. here you'll learn how to take advantage of the fierce competition for the midmarket ERP buyerincluding tips on squeezing the best deal from a vendor, and advice on how to roll out your new ERP solution quickly.

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Beyond Spam – Email Security in the Age of Blended Threats


Not all email security solutions are built to defend against emerging email threats. Regardless of whether someone is using a desktop, laptop, netbook, tablet or smartphone, an organization’s umbrella of security needs to protect any device connected to their networks and deliver real-time protection from the variety of threats to email infrastructures. Read this white paper to learn about the types of threats to email security in existence today, including botnets, phishing, malware, and smartphone attacks, and what to do about them.

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EarthLink’s Pilot of Wireless Email via BlackBerry Handhelds


The initial Pilot test of the BlackBerry Handheld e-mail device will be limited to 500 users for a cost of $34.95 (USD) per month, including unlimited messaging and the lease cost of the wireless device.

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50 Questions for Every ERP Software Supplier


Download this white paper to learn the 50 must-ask questions for potential software suppliers that are critical to a successful enterprise resource planning (ERP) project. These questions will give your selection team a better understanding of ERP vendors' general business philosophies, organizational longevity, approach to ERP implementation and customer support, annual maintenance fees, software upgrades, and more.

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More Than Just Email Filtering


The evolving sophistication and rapid proliferation of email-borne threats advance too quickly to be countered with conventional e-mail security methods. Organizations must deploy e-mail security solutions that are complete and include several complementary features to be effective and manageable. This white paper will focus on the features of an effective email security system and the technology addresses these requirements.

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Sage to Sell Sage ACT! and Sage SalesLogix


Sage has entered into an agreement with the email marketing provider Swiftpage to sell two of its CRM solutions, Sage ACT! and Sage SalesLogix. The sale represents one of the actions that Sage has taken as part of its strategy to concentrate on its highly profitable maintenance and development products. Sage chief executive Guy Berruyer explains: "The sale of these non-core products

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How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

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So What: The Big Test of Your Positioning Strategy


Failing to ask "so what?" of a positioning statement can mean losing an opportunity to communicate what is really important to the target market, and to gain some credibility.

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Nine Questions to Ask 360-system Vendors


Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You start by interviewing the most likely candidates from a pool of prospects. You drop the least promising to create a shortlist. Finally—by asking the right questions—you pick the best choice for your organization.

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8 Critical Questions to Ask Before Purchasing Networking Equipment


When buying networking equipment such as routers, switches, firewalls, and network management solutions for your company, it’s essential to analyze your organization's needs first, so that you make the right decisions from business objective, cost, scalability, and management standpoints, and also look at how the system will work with your existing technologies. This white paper addresses 8 key considerations regarding researching network equipment, to aid in a successful deployment.

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