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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
asp baan user interface:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall understanding of how the system fits together to run a business. (...)
Excerpt related to
asp baan user interface:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall un...
Published:
2005-02-10
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Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
asp baan user interface:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
asp baan user interface:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
asp baan user interface:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
asp baan user interface:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
asp baan user interface:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
asp baan user interface:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for a long time to come. While SAP has espoused one of the most compelling and promising collaborative-Commerce
vision to-date, the ideal enablers of collabor (...)
Excerpt related to
asp baan user interface:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for ...
Published:
2002-06-07
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Abstract:
QAD is competitive in ease of global multi-site implementation and quality of global service and support. However, QAD's
financial position has eroded significantly over the last 18 months, and organizations evaluating QAD products should exercise
moderate caution and consider existing functionality only (...)
Excerpt related to
asp baan user interface:
QAD is competitive in ease of global multi-site implementation and quality of global service and support. However, QAD's
financial position has er...
Published:
1999-11-01
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Abstract:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared
mostly to process industries. To that end, Invensys has had a nightmarish job of trying to rationalize Baan and its process
ERP counterparts, Protean and PRISM, development - str (...)
Excerpt related to
asp baan user interface:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have
been geared mostly to process i...
Published:
2003-05-08
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Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
asp baan user interface:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
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Abstract:
Invensys must communicate its successes and strategy to the marketplace, and must aggressively invest in customer satisfaction,
marketing, and sales. IPS must convince customers and prospects that it is here to stay; while the functionally rich products
are great advantages, many other considerations mak (...)
Excerpt related to
asp baan user interface:
Invensys must communicate its successes and strategy to the marketplace, and must aggressively invest in customer satisfaction,
marketing, and sal...
Published:
2003-05-14
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Abstract:
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies
manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting,
and much more. (...)
Excerpt related to
asp baan user interface:
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies
manage and analyze th...
Published:
2005-09-05
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Abstract:
Replacing an aging enterprise resource planning/manufacturing resource planning (ERP/MRP) system to stay competitive brings
with it a host of questions. (...)
Excerpt related to
asp baan user interface:
Replacing an aging enterprise resource planning/manufacturing resource planning (ERP/MRP) system to stay competitive brings
with it a host of ques...
Published:
2003-01-27
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Abstract:
BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today. (...)
Excerpt related to
asp baan user interface:
BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today.
Published:
2000-09-22
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Abstract:
Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately
.16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US). (...)
Excerpt related to
asp baan user interface:
Given that the SP can host well over 200000 mailboxes, the cost of the WebMail Direct option is minimized to approximately
.16 cents a mailbox (b...
Published:
2000-06-07
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
asp baan user interface:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation,
and the platform support. It is going to determine whether a product is going to endure, whether it will scale to a large
number of users, and whether it will be able to in (...)
Excerpt related to
asp baan user interface:
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation,
and the platf...
Published:
2004-06-07
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Abstract:
Will firewalls and sign-language soon be interactive? If anyone can do it, Cybernet Systems will be the first. (...)
Excerpt related to
asp baan user interface:
Will firewalls and sign-language soon be interactive? If anyone can do it, Cybernet Systems will be the first.
Published:
2000-09-01