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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Getting an Update from BigMachines at Dreamforce 2010
Many recent TEC articles have talked about quote-to-order (Q2O) or configure, price, quote (CPQ) solutions that facilitate business-to-consumer (B2C) and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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iQuoteXpress Launches Version 6.0 of Its SaaS CPQ solution


iQuoteXpress has launched the latest version of its software-as-a-service (SaaS) sales proposal, e-catalog, configuration, and reporting software. The latest version of iQuoteXpress has been extended with important new features for lead tracking and calendar/activity functionality. iQuoteXpress added these new features in response to in-depth market research and customer feedback

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Expandable Case Study: Photon Dynamics, Inc.


Photon Dynamics, a manufacturer of test, repair, and inspection equipment for flat-panel display manufacturing, was finding it difficult to track orders, materials, and finished goods. It considered abandoning its mid-tier enterprise resource planning system, in favor of a tier-one application. But to justify the cost, the company decided to first make sure that the system was, in fact, the problem.

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Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features


Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management systems (CMMS). This article discusses the basics of CMMS and its key features, enabling you to determine whether your company should investigate this software as a potential source of savings.

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Lucrative but "Risky" Aftermarket Business-Service and Replacement Parts SCM


The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.

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ServiceMax


ServiceMax is a field service management solution for a new era of mobile business. ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration to ensure customers of all sizes—such as Dupont, Elekta, and McKinley Equipment—deliver flawless field service.  A recent customer survey showed that, on average, ServiceMax increased productivity by 31%, first time fix rates by 11%, and customer satisfaction by 16%. Built 100% native on Force.com, the software runs in the cloud on any mobile device and connects field technicians, companies, and customers.

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Grandweld Shipyards Selects IFS Applications


Grandweld Shipyards, a fully integrated shipyard providing shipbuilding, ship repair, and engineering solutions, recently decided to implement IFS Applications.

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Arias Motors


Arias Motors is the Dominican Republic’s leading distributor of spare parts for auto wholesalers, retailers, and repair shops. It needed a new enterprise resource planning (ERP) system covering all functional areas, from back-end processes to supply chain management. Learn how Arias Motors applied a best-practice approach to software selection, reduced licensing costs by 50 percent, and set a record implementation time.

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Instead of Discounting, Back Some Value Out of Your Proposal


Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy of being the lowest cost provider is one thing, but dramatic, tactical discounting on every deal will erode your company's margins and leave you digging a deeper and deeper hole in which your company will ultimately bury itself.

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6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

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Avoid the Perils of Service Parts Planning in Supply Chain Management


Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.

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