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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

assessment outsourcing  a full relationship health assessment to test and measure continued effectiveness of the relationship. Top Tip: Don't wait until the ink is dry to evaluate the desired type of relationship with your service provider. Use these six relationship components as part of the evaluation process and openly communicate your expectations. OM/G Operating Model Highlighting and emphasizing the importance of relationship management in an outsourcing effort helps define and does not diminish the importance of the opera Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » assessment outsourcing


The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant

assessment outsourcing  often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers. Read More...
The Whys and Hows of a Security Vulnerability Assessment
TEC outlines the reasons for having a Security Vulnerability Assessment done, how a security vulnerability assessment is performed, what can be gained by

assessment outsourcing  Having a Security Vulnerability Assessment done by an independent outside authority shows that your organization has taken due diligence and objectivity in working towards a secure infrastructure. Understanding Denial of Service Attacks Your systems are a global village of transactions, providing you with highly sensitive and confidential corporate and customer information. You cannot afford to allow inappropriate access to your backend systems, or to expose your customer credit card numbers, something Read More...
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

assessment outsourcing  Conduct an organization readiness assessment Decide what specifically should be outsourced Decide what is needed from the relationship Decide what is wanted from the outsourcing provider 1. Conduct an organization readiness assessment The goal is to assess the company's readiness for change and determine the organizational gaps that need to be closed to ensure a successful transition to the new arrangement. The assessment, which is a major input to determine the profile of the ideal outsourcing partner, Read More...
Outsourcing Supply Chain Planning Processes
Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing

assessment outsourcing  used during supply chain assessment projects. It uses alignment of a process with the business strategy, and the current level of performance (relative to industry leaders), to classify processes. Business processes which are not crucial to achieving an organization's strategic objectives, and which are performing less efficiently than processes a leading outside provider could deliver, are typically the best candidates for business process outsourcing. This corresponds to the low performance-low strategi Read More...
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and

assessment outsourcing  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More...
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers
In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best

assessment outsourcing  Software Outsourcing: Buyers Are Seeking More Expertise from Providers In a previous blog post , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Ou Read More...
Outsourcing Best Practices
It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large

assessment outsourcing  Best Practices Xoriant Corporation is an offshore software product development company with global delivery centers, offering a wide range of software development engineering services like software testing, migration and porting services. We offer these services to a variety of industries including finance, telecom, ecommerce, customer-facing web publishers, and others. Source: Xoriant Corporation Resources Related to Outsourcing Best Practices : Offshore Outsourcing (Wikipedia) Best Practice Read More...
How to Ensure IT Outsourcing Value in the Public Sector
In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most

assessment outsourcing  to Ensure IT Outsourcing Value in the Public Sector In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most sense for ensuring continued value. Due to the cost and time investment in the recompete process, it can often cause more problems than solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how. Read More...
Outsourcing--Applications Software RFI/RFP Template
Employees,Application Software Related Experience,Processes and Tools,Certifications and Accreditations,Industry Skills and Experience,Domain Skills

assessment outsourcing   Read More...
Drive Value with Outsourcing Management Tools
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science

assessment outsourcing  Value with Outsourcing Management Tools There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, but that’s often not the case. OM/G is a critical discipline enabling companies to achieve the intent of their outsourcing deal. In fact, without it, value leakage of 15 percent or greater is the typical result. Read More...
Case Study: OCR Solution the Key to Success for Berkheimer Outsourcing
Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly

assessment outsourcing  Study: OCR Solution the Key to Success for Berkheimer Outsourcing Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly and accurately captured from more than 150,000 documents. A time-consuming paper shuffle, including tedious manual data entry, had to be replaced with an automated solution. Find out how Berkheimer virtually eliminated the need for data entry. Read More...
Outsourcing
Business Connexion solutions focus on five areas: Technology Infrastructure: providing the technology foundation including servers, storage, networking

assessment outsourcing   Read More...
Business Process Outsourcing
Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including: @ custom application development

assessment outsourcing  Process Outsourcing Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including:   custom application development and management IT infrastructure services enterprise solutions for supply chain management (SCM), master data management (MDM), customer relationship management (CRM), and more business consulting business process outsourcing (BPO) business intelligence (BI) performance management engineering industrial services Read More...
Managing Risks Associated with Outsourcing
Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing

assessment outsourcing  Risks Associated with Outsourcing Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks. Read More...

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