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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 assessment resource centre


Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

assessment resource centre  Center Feedback | CTI Assessment Center Feedback | Call Center CTI | Call Center Services CTI | Inbound Call Center CTI | Contact Center Services CTI | Call Center Outbound CTI | Contact Center Software CTI | Innovative Call Center CTI | Call Center Outsourcing CTI | Virtual Call Centre CTI | Winning Call Center CTI | Call Center Skills CTI | Definicion Call Center CTI | Call Center Solution CTI | Call Center Leaders CTI | Center Feedback CTI | Call Center Products CTI | Call Center Improvement CTI |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Recruitment and Staffing

Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis. It covers criteria such as Organization Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management Systems (VMS) Portal, Recruitment Analytics and Reporting, and Product Technology. 

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Will Your HACCP Foundation Crumble?


Complying with current good manufacturing processes (GMPs) is no easy task for food manufacturers. Companies that don t have a solid foundation to help with quality control procedures, audit trails, and product traceability and recall are at an even greater disadvantage. Find out how an enterprise resource planning (ERP) solution can help with food safety compliance—so it's your cookie that crumbles, not your foundation.

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Your Guide to OS Virtualization


Today’s information technology (IT) organizations are dealing with the consequences of exploding infrastructure complexity. At the root of the problem is uncontrolled server sprawl—servers provisioned to support a single application. Organizations that have implemented hardware virtualization have unwittingly created a new problem: operating system (OS) sprawl. IT organizations have to find ways to address this critical challenge—today.

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Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines


Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

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TEC Vendor Challenge: ERP, and Disruptive Innovations and Strategies


Technology Evaluation Centers (TEC) is putting all its expertise and experience behind hosting the upcoming TEC Vendor Challenge, September 18–19, in Montreal, Quebec. The idea behind the TEC Vendor Challenge is to provide enterprises with an efficient way to see a number of major software vendors demo to a common script over the course of 1 to 2 days. By offering a set number of registrations,

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Implementing Enterprise Resource Planning: Lessons Learned from the Front


Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.

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Scheduling Resource Demand in a Concurrent Engineering Environment


Manufacturers of capital equipment and highly engineered products face design, production, and delivery obstacles. The most challenging of these activities is scheduling projects and resource demand in a concurrent engineering environment. Learn about a resource scheduling tool that can allow you to put demand on materials, work-centers, and labor as soon as it is known—so you can deliver projects on time and on budget.

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Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template


Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology

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The New Virtual Data Centre


Old-style, one application per physical server data centers are not only nearing the end of their useful lives, but are also becoming barriers to a business’ future success. Virtualization has come to the foreground, yet it also creates headaches for data center and facilities managers. Read about aspects of creating a strategy for a flexible and effective data center aimed to carry your business forward.

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Why Professional Services Organizations Need Improved Financial and Resource Management


Professional services organizations (PSOs) currently face a number of financial and resource management pain points. Discover the benchmarks PSOs can use to improve management capabilities and how business applications can help PSOs achieve their goals, including streamlining their businesses, increasing operating margins, and meeting the internal and external challenges posed by today’s fast-paced global marketplace.

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Deacom Integrated Accounting and Enterprise Resource Planning Software System v.10.4 for Mixed-mode ERP Certification Report


The Deacom product Deacom Integrated Accounting and Enterprise Resource Planning Software System (v.10.4) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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