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10 Steps to Purchasing a Web Conferencing Solution
Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online

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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » audio web video conferencing


Microsoft Exchange 2000 Merits Cautious Optimism
The biggest Exchange 2000 issue is not technology, but detailed and structured planning.

audio web video conferencing  the enhanced video and audio streaming capabilities built into Exchange 2000. We believe that the chance that Exchange will immediately debunk the existing UNIX Internet platforms utilized by ISPs is slim (probability 20%). In order to make an impact, Microsoft will have to not only aggressively price Exchange for ISPs, but also create an ISP tailored edition of Exchange Server, offering strictly Internet utilities.(4Q2000, probability 60%). Vendor Recommendations Microsoft will have to ensure enough Read More...
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

audio web video conferencing  (e.g., pictures, video, and audio ) and event management (Web and audio conferencing), etc. • The analytics functionality provides information about your online community: who visits it, what are people talking about, who are its most influential members, what are the most popular topics, etc. • The functionality for learning and assessing knowledge can be used for course management, certification and compliance, assessments, e-learning and even software simulation.  Furthermore, human resources Read More...
IP Telephony 201: The Nuts and Bolts of VoIP
In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP.We

audio web video conferencing  software (whether for telephony, audio conferencing, video conferencing, Web conferencing, contact center, or mobile solutions). Equipment Router : A router is a kind of cross between a control freak and a traffic cop: it tells data where to go, and how to get there. Sitting between subnets* or individual computers, the router also helps determine communication speed (so do communication lines—more on that in a bit). A router uses a “one-to-many” approach, which means that information from a single Read More...
Microsoft Releases RC1 of the Exchange 2000 Conference Server
Microsoft's Exchange 2000 Conferencing Server enables knowledge workers to collaborate with anyone, anywhere by providing data, video, and voice conferencing

audio web video conferencing  Releases RC1 of the Exchange 2000 Conference Server Event Summary SAN FRANCISCO - Feb. 22, 2000 - Microsoft Corp. announced Microsoft Exchange 2000 Conferencing Server, the newest member of the Exchange 2000 product line, as well as the first release candidate of Exchange 2000. Exchange 2000 Conferencing Server enables knowledge workers to collaborate with anyone, anywhere by providing data, video and voice conferencing across intranets and the Internet. It also provides integrated scheduling and Read More...
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet

audio web video conferencing  Content Management (WCM) Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. Read More...
Driving Your Web Site to Success
Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are

audio web video conferencing  Your Web Site to Success Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are businesses with Web sites that have transformed their operations by additional lead generation, customer satisfaction, or online sales. How can you differentiate your Web site and ensure it brings you a solid return on investment—and boosts your sales? Find out more. Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

audio web video conferencing  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

audio web video conferencing  Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve Read More...
They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

audio web video conferencing  Test Web Sites, Don’t They? They Test Web Sites, Don't They? D. Geller - June 7, 2000 Event Summary RSW Software, Inc., a business unit of test equipment giant Teradyne, Inc. (NYSE: TER), makes software that supports the testing of websites. Their lead product, the e-TEST suite, allows users to capture into a recorded script file the commands that they use to interact with a website. The script file can later be played back to perform regression testing. The same scripts can also be used for Read More...
Continuous Testing of Production Web Applications
Is your information security system staying on top of the 400 new threats that appear monthly? Securing your Web applications is not a one-time event, but a

audio web video conferencing  Testing of Production Web Applications Is your information security system staying on top of the 400 new threats that appear monthly? Securing your Web applications is not a one-time event, but a continuous process of testing and re-testing for new vulnerabilities, especially when vital data is in development or production. Learn how a Web application security optimization process can help you perform effective continuous assessments of your system. Read More...
Web Content Management (WCM) Software Evaluation Report
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet),

audio web video conferencing  Content Management (WCM) Software Evaluation Report Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. Read More...
Profit from Emerging Web 2.0 technologies
In How Web 2.

audio web video conferencing  from Emerging Web 2.0 technologies If your company is looking for a competitive edge , you can find it in powerful new marketing tools enabled by Web 2.0 technology. Learn how your company can use social media sites, wikis, blogs, mashups, and videos to build stronger relationships with your customers, get critical customer feedback, enhance customer service and loyalty, penetrate new markets, and grow and strengthen your brand(s). In How Web 2.0 is Transforming CRM , you’ll also discover how to Read More...
New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers are influenced by the quality of

audio web video conferencing  Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences with social networking sites. Learn how companies are working with software vendors to incorporate advanced technologies into its Read More...

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