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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 auditing great plains


Understanding Business Intelligence and Your Bottom Line
Given that virtually all small and midsized businesses can benefit from business intelligence (BI) tools, the real question is how much of this technology

auditing great plains  internal processes for reporting, auditing, and disclosure. In general, well-thought-out applications can help you in your compliance efforts by making information more accessible and more transparent, and by highlighting anomalies. A combination of accounting and BI-related reporting tools can serve as a vital part of your overall internal control compliance strategy. As you determine how to respond to the challenges imposed by Sarbanes-Oxley, there is little doubt that much of your attention will be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » auditing great plains

The Insider’s Guide to Great Customer Service on the Web


Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

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Going from Good to Great


Creating a great Website depends on strategy, and the investment of time and energy in continuous improvement. Learn how techniques like search engine marketing and search engine optimization (SEM and SEO), maximizing lead generation, increasing conversions, improving customer service, and engaging target audiences can take your Website from good to great—and help you maximize return on investment (ROI).

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The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience


At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR system, as well as how to achieve a positive return-on-investment (ROI), including the possibility of implementing a cloud IVR solution.

Download the playbook now to determine your IVR needs, learn how an IVR could improve productivity and reduce costs, see what's involved in building the right IVR strategy, and read examples of how other companies have achieved a positive ROI from their IVR.

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Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing


The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation of critical middleware structures to assure regulatory compliance and provide internal security methods beyond traditional perimeter security methodologies is paramount.

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Sit Down and Have a Long Talk with Your E-Business Application


Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions from Great Plains. I can hear it now… 'DAMN IT, JIM !! I’m an e-commerce app, not an ACCOUNTANT!'

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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Next-generation Data Auditing for Data Breach Protection and Risk Mitigation


Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation. Stolen laptops, hacking, exposed e-mail, insider theft, and other causes of data loss can plague your company. How can you detect (and respond!) to breaches and protect your data center? Learn about the functions and benefits of an automated data auditing system.

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Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms


Great Plains announced that its eEnterprise solution scales considerably better on Microsoft SQL Server 2000 in comparison to Microsoft's SQL Server 7.0.

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IT Service Management Metrics that Matter


Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers, there are a few steps you can take to improve your processes—starting with controlling change. Find out how this simple and significant way to improve performance and processes can help you achieve your operational effectiveness and efficiency objectives.

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Using Simulation to Move beyond the Limitations of Spreadsheet Models


Spreadsheets are great for accounting, but they simply don’t cut it when you need to build realistic and dynamic models of complex business and engineering systems. What can you do when your calculations—and your need for visibility and risk management—demand more than rows and columns? Create and manipulate data and equations, and predict the future behavior of systems, with a flexible, object-based simulation platform.

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