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Documents related to » auto desk


Customers, Not Cars, Now Drive Auto Importer’s Strategy
This report reviews how one company made the strategic decision to replace the legacy systems built to support the old organizational structure with a new system that revolves around customers, not vehicles. The new system consists of fully integrated components, with a customer relationship management (CRM)-based frontend. The technology infrastructure was crucial to the overall success of the restructuring effort.

AUTO DESK: Not Cars, Now Drive Auto Importer’s Strategy Customers, Not Cars, Now Drive Auto Importer’s Strategy Source: SAP Document Type: White Paper Description: This report reviews how one company made the strategic decision to replace the legacy systems built to support the old organizational structure with a new system that revolves around customers, not vehicles. The new system consists of fully integrated components, with a customer relationship management (CRM)-based frontend. The technology
3/18/2011 10:38:00 AM

How ITIL-based IT Help Desk Can Help Small and Medium Businesses
Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

AUTO DESK: How ITIL-based IT Help Desk Can Help Small and Medium Businesses How ITIL-based IT Help Desk Can Help Small and Medium Businesses Source: AdventNet Document Type: White Paper Description: Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a
7/22/2008 6:30:00 AM

Auto Parts Distributor Saves 50 percent on ERP Selection with TEC
Arias Motors, the Dominican Republic’s leading auto parts distributor, had clear objectives about its new enterprise resource planning (ERP) select...

AUTO DESK: Auto Parts Distributor Saves 50 percent on ERP Selection with TEC Auto Parts Distributor Saves 50 percent on ERP Selection with TEC TEC’s Best Practices for Software Selection Helps Company Save on Sound Decision Montreal, QC, August 19, 2010 – Arias Motors, the Dominican Republic’s leading auto parts distributor, had clear objectives about its new enterprise resource planning (ERP) selection: a timely implementation, an affordable total cost of ownership (TCO), and a structured evaluation process
8/18/2010 4:03:00 PM

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

AUTO DESK: Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk Source: Aptean Document Type: White Paper Description: IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution
9/12/2007 9:05:00 AM

Identify and Leverage Your Existing Service Life Cycles
Identify and leverage your existing service life cycles with IBM service management solutions. Free white paper! Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

AUTO DESK: existing management tools and automation features while also generating operations run books. Conclusion By way of summary, the following suggestions are offered for IT organizations on the road to improved service management: Do not get bogged down on guidance details. Service management improvements are most effective when initiated through top-down strategies across the enterprise, and then supported through the collection and application of bottom-up detail. Do not believe in silver bullets or get
4/23/2010 5:50:00 PM

Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery
Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group looks at how these organizations are using SAP solutions to address their cost containment, compliance, and automation needs.

AUTO DESK: Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery Source: SAP Document Type: White Paper Description: Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group
10/18/2010 10:47:00 AM

Dell Tops in Customer Satisfaction
Compaq rises, IBM falls, but Dell remains master of the desktop domain.

AUTO DESK: laptop, desktop, notebook, notebooks, laptops, laptop computers, laptops notebooks, desktops, call center, computers desktop, desktop pc, toshiba laptop, surveys, desktop pcs, buy computers, computer desktop, buy computer, desktops computers, buy laptop, help desk, toshiba laptops, cheap laptops, buy laptops, computer desktops, cheap laptop, laptop repair, online survey, refurbished laptops, used computers, laptop prices, customer relationship management, remote support, customer survey, call center service, survey software, customer experience, research survey, customer loyalty, cheap .
6/2/2000

Information Builders Did It iWay
Information Builders plans to spin off its middleware technology group (which develops and supports the EDA middleware product) into a new wholly owned subsidiary named iWay Software. The move is supposed to allow Information Builders (IBI) to concentrate on the WebFocus and Focus business intelligence products, while allowing iWay to handle e-business integration.

AUTO DESK: business integration, business intelligence, saas integration, middleware solutions, iway software, db2 web query, esb architecture, eai consultant, bi tools, web based erp, soa white paper, biztalk esb, erp software, business intelligence tool, eai esb, database integration, b2b integration, eai tools, business intelligence tools, bpm and soa, enterprise service bus architecture, erp integration, websphere, soa esb, application integration, business process integration, websphere esb, enterprise application integration, bi software, data integration services, portal software, software help .
3/6/2001

10 Ways to Sell Upper Management on a Network Upgrade
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. Nevertheless, there are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. Discover 10 ways to sell the members of your upper-management team on a network upgrade.

AUTO DESK: Focus Research, network network, adwords, roi, system management, management software, ppc, weather network, asset management, risk management, itil, help desk, simple network management, snmp, data center, social networking, resource management, cartoon network games, msp, telecommunication, management jobs, virtual server, desktop manager, service provider, network marketing, computer to computer network, change management, install server, management training, security jobs, performance management, network server, security software, wireless security, disaster recovery, wealth management, .
11/5/2010 4:29:00 PM

EBSuite CRM


AUTO DESK: The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

AUTO DESK: SAP, custom, delivery, customer service, customerservice, crm, courier, motivation, logistics, call center, outsourcing, service manual, management software, surveys, financial services, asset management, risk management, internet service, service center, itil, customercare, bpo, flower delivery, help desk, postal service, market research, list of companies, telemarketing, time management, business services, same day, car service, loyalty, service provider, professional services, food delivery, marketing strategy, recruitment agencies, change management, event management.
10/19/2010 10:59:00 AM


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