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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 automated phone systems


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

automated phone systems  of a voice menu Automated call distribution - a specialized device for handling and routing large volumes of incoming calls to designated stations in a predefined order Application/hardware integration - allows users to integrate their devices (fax machine, mobile phones, and so forth) and applications (Microsoft Outlook, CRM applications, and the like) Computer Telephony Integration(CTI) - software, processes and interfaces that integrate computer applications with telephone networks to provide more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » automated phone systems

2010 SMB Phone Systems Comparison Guide


Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.

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Warehouse Management Systems by the Numbers


When it comes to warehouse management systems (WMS), the stats are both shocking and thought-provoking. And although you don't see these stats in the marketing brochures of WMS vendors, you need to think about them before you purchase a WMS.

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Plant-level Systems: Facing and Dealing with Obstacles


Production supervisors and plant managers are constantly fighting problems within a plant because they lack visibility in the supply chain and do not have an automated exception-based management system. However, a value-adding processing layer can create transparency and link information to unify company processes.

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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Cimnet Systems


Cimnet Systems provides e-manufacturing software solutions and services to printed circuit board (PCB) manufacturers, electronic manufacturign services (EMS), and original equipment manufacturers (OEMs). Cimnet Systems, Inc. has more than 100 customers worldwide, including such PCB manufacturers such as Viasystems, Sanmina, Tyco, Teradyne, WUS, Elec & Eltek, Ibiden, Hitachi Chemicals, Unicap, DDI, Tesat (Bosch Telecom), Coretec, Aspocomp, and UMTC. The vendor is headquartered in Downers Grove, Illinois (US).

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Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

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Semantic Systems S.L.


Semantic Systems S.L. is a high-tech SME devoted to the development and integration of advanced Knowledge-based and IT solutions for the manufacturing and services industry. It has offices in Bilbao, Madrid and Barcelona, close to regions with a deep industrial culture and a high concentration of traditional manufacturing companies. Founded in 2002 the company is organised in three main productive areas: the Solutions Department, devoted to consultancy and ad-hoc IT projects; the RTD Department, in charge of the development of own technology and products in the Knowledge Technologies arena; and the Department of Support and Maintenance, devoted to supporting the IT systems and ERP of internal and external customers. In 2014 started its internationalisation process in Colombia, Mexico and Germany. The company has led several successful RTD projects based on its own technology. The first one, origin of its current technology platform, was funded 100% with own resources. Since then an important number of final clients have trusted on our IT products. For its RTD activity, the regional authorities awarded Semantic Systems a SUSTATU prize for high-tech small companies. In year 2008 SEMANTIC also received the national AVANZA prize as a member of the SODA – ITEA project.

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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10 Mistakes to Avoid When Buying a Business Phone System


10 Mistakes to Avoid When Buying a Business Phone System. Here are 10 common mistakes buyers make when purchasing a new phone system and how to av...

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Industry Experts' Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you're using one of the big service providers and still making calls over a traditional land line system, you probably are. Did you know you could slash up to 50 percent off your company's phone bill by switching to voice over IP (VoIP)? Download this white paper to learn what VoIP is, and how it can save money for your business.

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