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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 automated phone systems


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

automated phone systems  of a voice menu Automated call distribution - a specialized device for handling and routing large volumes of incoming calls to designated stations in a predefined order Application/hardware integration - allows users to integrate their devices (fax machine, mobile phones, and so forth) and applications (Microsoft Outlook, CRM applications, and the like) Computer Telephony Integration(CTI) - software, processes and interfaces that integrate computer applications with telephone networks to provide more

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Warehouse Management Systems by the Numbers


When it comes to warehouse management systems (WMS), the stats are both shocking and thought-provoking. And although you don't see these stats in the marketing brochures of WMS vendors, you need to think about them before you purchase a WMS.

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2010 SMB Phone Systems Comparison Guide


Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.

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M&O Systems


M&O’s longevity and unmatched reputation is rooted in meeting complex challenges our customers have faced over the past few decades. We know how to harness the power of the ever changing and complex world of technology to enhance your stakeholders’, corporate and field, productivity, while at the same time reducing costs. 

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NuView Systems, Inc


Founded in 1994, NuView Systems Inc. provides human resources (HR) and payroll solutions to global companies. The company also provides implementation assistance, project management, on-site training, customization, data conversion, ongoing support, and interfaces to benefit carriers, financials, applications, and other types of payrolls. NuView is headquartered in Wilmington, Massachusetts (US), with offices in Bend, Oregon (US).

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Initiate Systems, Inc.


Initiate Systems enables you to strategically leverage and share critical data assets. Our master data management (MDM) software and experience as an information exchange leader provide complete, accurate and real-time views of data spread across multiple sources, even outside the firewall. This allows you to unlock the value of your data assets for competitive advantages or operational improvements.

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Blinco Systems Inc.


Headquartered in Toronto, Ontario (Canada), Blinco Systems, Inc. integrates knowledge of international supply chain management (SCM) and logistics management in delivering its solutions. The company designs, delivers, and deploys integrated enterprise and divisional solutions for companies involved in global sourcing and distribution.

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Testing Dark Pool Trading Systems


Dark Pool Trading Systems, used by institutional traders trading in large volumes, help get more liquidity and lower transaction cost. Despite these benefits, there are a few issues, such as inadequate transparency, regulatory requirements, and uniform information access to investors. Considering these systems’ complexity, it’s important that functional testing, as well as gateway and performance testing, be done.

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Industry Expert's Guide to Buying a Business Phone System


Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

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