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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 automated testing freeware


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

automated testing freeware  transactions that are easily automated with touchtone technology. While simply adding speech recognition would have helped, some of the general inquiries were for product support information and other less structured data. Easy search and retrieval of data residing in the company knowledge base allowed for a number of these more informational requests to be automated over the phone. Additional value-added services were provided for customers to check repair status, locate stores and service centers, and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » automated testing freeware

Spyware versus Viruses


At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind spyware is financial, which has driven rapid technical innovation and broad distribution. The first line of defense is education; understanding the unique threat spyware poses is the first step in a plan for protection.

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International Trade Logistics Challenge Automated Global E-Trading


The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have opened the door for international trade in earnest. But not many applications really offer multi-enterprise services and software to automate the transportation and Internet-based logistics management needs of a global trading network.

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Ultimus Case Study: Optimized Customer Fulfillment with Automated Processes


Bernstein AG, established in 1947 and headquartered in Porta Westfalica (Germany), builds and sells components and systems for industrial automation peripherals. In 2002, it began the task of selecting and implementing a flexible, web-based business process management (BPM) system. One of the most important technical requirements was the universal integration of the BPM suite into its existing IT infrastructure.

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The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management


Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure.

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Rapid7


Founded in 2000, Rapid7 provides a variety of IT security solutions. It focuses on vulnerability management and penetration testing. The company developed its vulnerability management solution, Nexpose, to help organizations manage the security threat environment. In 2009, Rapid7 acquired Metasploit, which is a penetration testing platform. Rapid7 put these products together to offer an integrated security risk intelligence portfolio, which it intends to provide organizations with insight into their threat and risk posture.

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Meeting Strategic Challenges through Effective Software Testing


Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still performed manually and inefficiently, yet accounting for a substantial proportion of the budget. Can some simple and effective focused measures have a dramatic and positive impact on the success of key projects? That depends on your approach.

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Quality Reassurance: How To Get What You Need from Acceptance Testing


Integrating a new system with your organization places new opportunities, and new risks, at the heart of your business. We look at the thinking and negotiation that shape acceptance testing, and how it influences your assessment of the new system.

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Software Selection Services for Small Businesses


TEC’s impartial, proven, and automated process for software evaluation and selection guides small businesses through a full range of resources for IT-related research.

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ProProfs


ProProfs provides comprehensive online tools for building, testing, and applying knowledge.

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Test Effort Estimation


Software testing is carried out primarily to unearth system defects, and to prevent defective products from reaching customers. It’s also carried out to convince customers that a product conforms to and fulfils the agreed-upon specifications and functionality. However, in order to evaluate potential approaches to estimating test efforts, it’s vital to understand what the activity of testing actually consists of.

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