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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » automatically pre populate screen with data in e mail and perform rudimentary tasks such as customer lookup


Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility
Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

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Growth Strategies in Uncertain Times: Building and Maintaining Lasting Client Relationships in Professional Services Organizations


automatically pre populate screen with data in e mail and perform rudimentary tasks such as customer lookup   Read More...
3 Reasons to Archive E-mail: Capacity and PSTs, Migration to Exchange 2010, and Compliance
E-mail is mission critical with corporate knowledge locked inside maiboxes. E-mail archiving solutions help organizations track e-mail transactions, restore

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Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates
The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A

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Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses
To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if

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Data Mining with MicroStrategy: Using the BI Platform to Distribute Data Mining and Predictive Analytics to the Masses
Data mining and predictive analysis applications can help you make knowledge-driven decisions and improve efficiency. But the user adoption of these tools has

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Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

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Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise
For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to

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SAP In-memory Appliance (SAP HANA): The Next Wave of SAP In-memory Computing Technology
Download this datasheet to get a rundown of SAP HANA''s functionality and the benefits it can provide for your business.

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How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information

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Exchange Server 2010 and C2C ArchiveOne: A Feature Comparison for E-mail Archiving
E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This

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Customer Chemistry


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