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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 automation metrics


Two Mistakes Most Professional Services Organizations Make-How Metrics and Automation Tools Drive Profits
Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they

automation metrics  Organizations Make-How Metrics and Automation Tools Drive Profits Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept metric perspectives to define what data provides the most insight, you can move closer to a comprehensive metrics strategy.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » automation metrics

Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation


Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.

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Not Small Change: World-class Financial Automation Delivers Dramatic Benefits


Automating finance processes—such as closing the books, reporting, and other labor-intensive processes—reduces finance costs. By streamlining financial processes, you can spend more time on higher-value responsibilities and help ensure your company has a competitive advantage. Find out about the financial solutions many financial managers are implementing to automate their financial processes and financial transactions.

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Marketing Automation: Coming of Age Slowly


Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge untapped opportunities for business improvement, given marketing has a unique vantage point in any enterprise to understand the customer needs, buying behavior, and value perception.

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Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

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Understanding the ROI of Marketing Automation


Over the past decade, marketing professionals have seen their field change substantially thanks to advances in technology and the ever-increasing use of social media. Keeping up with marketing tasks in this new environment of constant connection can be extremely difficult. Marketing automation has emerged as a solution for company leaders who want to focus on generating leads without sacrificing other types of marketing campaigns. For many sales professionals, automation systems provide the best way possible to pare down leads and focus on the prospects most likely to buy. But before you can decide if a marketing automation system is right for your company, you need to know more about automation and its return on investment (ROI).

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Driving Sustained Improvements with Supply Chain Metrics and Analytics


Establishing the right metrics framework as part of an overall performance management strategy means companies can break down enterprise-level goals—such as order fulfillment and forecast accuracy—into department-level metrics such as on-time delivery and plant utilization. Read about a model that makes it easier to identify, communicate, and replicate the most effective practices.

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Expense Management Automation: Making the Right Choice


Expense management automation (EMA) solutions are critical components in an organization’s business strategy, and the right solution can provide both immediate and long-term cost savings. EMA dramatically cuts the cost of processing expense reports while increasing employee satisfaction by improving operational efficiency, shortening reimbursement cycles, and ensuring compliance. This report provides details on the many benefits and choices for deploying an EMA solution at your organization.

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Automation and Virtualization Increase Utilization and Efficiency of J2EE Applications


As enterprise Java has become more and more pervasive, IT has used Java 2 Platform, Enterprise Edition (J2EE) technologies to build many of its most mission-critical applications, typically over-provisioning hardware to guarantee performance—at an extremely high price. Hence, the goal of automation and virtualization software: to enable IT to provide applications at required service levels and reduced costs.

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Workload Automation: The Key to Managing Windows Server Sprawl


Many companies use data centers running processes across multiple Windows servers using built-in schedulers instead of automating nightly batch streams on a mainframe. Simple schedulers work well on individual servers with only a handful of tasks, but scheduling becomes more difficult once you include dependencies, such as incoming files, the behavior of other applications, or the completion of business processes on other servers. Workload automation using a job scheduling system can save money and reduce complexity in the long term—read this white paper to learn more about solutions to "server sprawl".

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Business Automation Solutions


Business Automation Solutions, Inc., (BAS) is a premier GoldMine CRM consultant and trainer. Since 1995, we’ve operated as a SMART (Sales, Marketing and Relationship Technology) consulting firm that has effectively introduced thousands of professionals to GoldMine CRM and other CRM solutions through consultation, implementation, training, reporting, systems integration and support. We apply CRM “best practices” in industries such as professional sports, software, equipment sales, engineering, financial services, business services, health care, logistics, material handling, leasing and manufacturing. BAS is a software integrator and developer of CRM integrated email marketing and website navigation tracking add-on solutions including IntelliClick® and IntelliSend®. We unite your sales, marketing and customer service departments using GoldMine CRM technologies to collectively turn prospects into customers.

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