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Software Functionality Revealed in Detail
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 avaya ilog


Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

avaya ilog  Unified communication (UC) solutions— Avaya , Cisco , and ShoreTel ; WFM and Global Positioning System (GPS)— CallCopy and SkyTrace ; and BPO— R Systems International Limited . VSI’s consulting partners include Centric Consulting , Cameo Solutions , TDCI (now part of Infor ), Technology Medical Partners , eBizNET Solutions , Ellipse Solutions , and McGladrey . Figure 2 (below) depicts VSI’s apps strategy and how its own solutions fit in with third-party solutions. Interestingly (since the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » avaya ilog

Case Study: Agitar Technologies


Agitar provides Java testing solutions to its customers around in the world in various industries. Agitar has been using a network licensing platform since 2004, and now offers floating licenses from a re-distributed server, with stand-alone license server or embedded options. Unlike other license servers that can’t be embedded, there’s no separate licensing process. Learn how this benefits Agitar—and its customers.

avaya ilog  companies. Their users include Avaya, Verizon Business, Northrop Grumman, Applied Biosystems, Royal Bank of Scotland, Lloyds TSB, and Ricoh Company. Agitar has been using Agilis's Orion Network Licensing Platform since 2004, and currently offers floating licensing from a re-distributed Orion Server. When re-distributing Orion, the Orion Server can be installed as a standalone license server or embedded. Agitar chooses to embed Orion with the AgitarOne Server. For Dale Brenneman, VP of Technology for Read More

Made2Manage Affirms Its Technological Astuteness Part 2: Strategy


During the last few years, Made2Manage has evolved from a vendor of traditional MRP/ERP software to a provider of ‘one-stop-shop’ enterprise business applications.

avaya ilog  Affirms Its Technological Astuteness Part 2: Strategy Made2Manage Strategy In the lower-end discrete assembly-to-order (ATO) manufacturing realm, Made2Manage has found a market with good opportunities, and it has developed most of the part-and-parcels it needs to defend its turf. Thus, while the competition cannot be discounted for Made2Manage's revenue slump, the customers' no decision' stance still seems to be the vendor's biggest adversary. Its primary competition still comes from North Read More

Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

avaya ilog  in this space, notably Avaya, Genesys Telecommunications, Oracle, Verizon Business, that have put signii cant investment into their security structures. In fact, many small to medium- size businesses would be hard-pressed to put the same high-cost security precautions in place. The hosted-delivery model may be taking the world by storm, but companies in search of an on-premise solution can take comfort in the fact that many vendors, including Avaya, Nortel Networks and Alcatel- Lucent, of er both Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2


Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM) platforms. Eventually, with ILOG fully integrated, IBM hopes to establish the following: a leading rule repository and end-to-end rule lifecycle management; a full spectrum of rules definition and execution methods; maximum rules reuse

avaya ilog  & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2 Part 1 of this blog topic analyzed IBM ’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM) platforms. Eventually, with ILOG fully integrated, IBM hopes to establish the following: a leading rule repository and end-to-end rule lifecycle management; a full spectrum of rules definition and execution methods; maximum rules reuse – across all BPM initiatives, SOA initiatives, Read More

IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

avaya ilog  the market share with Avaya trailing at 12 percent. All this could change soon as the market becomes increasingly flooded with low-end, inexpensive, third-party phones from small-scale competitors. Hoping to distinguish themselves from the pack, many vendors are upping the ante by adding special features to their IP phone offerings. Nortel's IP Phone 2007, for example, includes a 5.7-inch viewable color touch screen, bringing multimedia presentation support to the desktop device. Cisco's Unified IP Phone Read More

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

avaya ilog  UC systems. Companies like Avaya, Nortel, Siemens, and even Microsoft (with its Live Communication Server) are all embracing SIP as a standard of choice for their VoIP solutions. According to Blair Pleasant, President & Principal Analyst at COMMfusion, UC is expected to experience additional market adoption because of the addition of presence capabilities, made possible in part by SIP. Presence will bring about a new set of applications that will further enhance our ability to interact with one Read More

Optiant Going to a (Much) Better Place: Logility - Part 1


The mergers and acquisition (M@A) market seems to be coming back slowly. One evidence of this could be the late-March acquisition of long-struggling inventory optimization (IO) provider Optiant by long well-performing supply chain management (SCM) provider Logility. Now, I certainly wasn’t surprised by Optiant’s acquisition per se. After all, it was only a matter of time

avaya ilog  Going to a (Much) Better Place: Logility - Part 1 The  mergers and acquisition (M&A)  market seems to be coming back slowly. One evidence of this could be the late-March acquisition of long-struggling  inventory  optimization (IO) provider Optiant by long well-performing  supply chain management (SCM)  provider Logility . Now, I certainly wasn’t surprised by  Optiant’s acquisition per se . After all, it was only a matter of time before Optiant would be acquired (or simply go out of Read More

The Wizardry of Business Process Management - Part 1


The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought. It is truly difficult to argue against the need for companies from all walks of

avaya ilog  Wizardry of Business Process Management - Part 1 The business process management (BPM ) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought. It is truly difficult to argue against the need for companies from all walks of life to improve their business processes. Doing better, Read More

Red Hat Heads for the Cloud with OpenShift


It would be an understatement to say that Red Hat is an interesting enterprise software company. Since its founding in 1994 and initial public offering (IPO) in 1999, the vendor has focused on businesses and divisions thereof that embrace open-source computing tools. In 2001, Red Hat introduced Enterprise Linux, a “frozen” mature version of Linux whose support and maintenance the vendor could

avaya ilog  Hat Heads for the Cloud with OpenShift It would be an understatement to say that Red Hat is an interesting enterprise software company. Since its founding in 1994 and initial public offering (IPO) in 1999, the vendor has focused on businesses and divisions thereof that embrace open-source computing tools. In 2001, Red Hat introduced Enterprise Linux, a “frozen” mature version of Linux whose support and maintenance the vendor could guarantee (for a fee) until the next mature version would be Read More

IBM Emptoris v10, Smarter Commerce, and Strategic Sourcing


Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it).

avaya ilog  Emptoris v10, Smarter Commerce, and Strategic Sourcing By Bob Eastman and P.J. Jakovljevic Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it). This has Read More

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

avaya ilog  Nortel, Sprint, Alcatel, and Avaya) account for over 200,000 line items in the databases, which can be accurately maintained and updated using SAP Business One. NextiraOne Federal can create custom reports that serve internal end users. Reports that might have taken four hours or longer in the past now take less than an hour. Provide management reports on top customers with the ability to look at their revenue and even drill down to the level of the products they purchase improves decision making for Read More

A Tale of a Few Good SCM Players - Part 1


Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. The

avaya ilog  Tale of a Few Good SCM Players - Part 1 Throughout the late 1990s and the mid-2000s,  Manhattan Associates  was the epitome of a well-managed  supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors.  The Long Trail of Excellence The company was founded in 1990 in Manhattan Beach, California, Read More

ToolsGroup-Going Back to Its SCP Roots


What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains.

avaya ilog  Going Back to Its SCP Roots Last fall we had the chance to reconnect with ToolsGroup during its North American User Forum in Boston. An expert in demand-driven supply chain planning (SCP), the company offers sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains. ToolsGroup’s solutions span key SCP Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

avaya ilog  such as Aspect , Avaya , Cisco , Genesys , Mitel , and Nortel , for telephony and interactive voice response (IVR) system. Consona Enterprise CRM’s mobile solutions operate seamlessly across multiple devices, extending the power of the technology to laptops and handheld devices for real-time wireless or disconnected access with data synchronization. The product’s native XML-based “Internet architecture offers users greater convenience providing multiple access options, including offline and Read More