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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ax 2009 computer telephony integration


The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

ax 2009 computer telephony integration  ERP SyteLine, Microsoft Dynamics AX, Epicor 9 , and Oracle JD Edwards EnterpriseOne . Part 2 of this blog series will conclude with the remaining four products that I had the chance to see at great length. SAP Business By Design Is for Real Certainly, I was keen on seeing the novel SAP Business ByDesign   software as a service (SaaS)  product in deep-dive action for the first time. After some initial hiccups since its initial launch in late 2007, the product was sent back to the drawing board at SAP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » ax 2009 computer telephony integration

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 2


Part 1 of this blog series concluded that Microsoft would not converge all of its diverse Microsoft Dynamics  product lines into a single enterprise resource planning (ERP) solution. Rather, the vendor has been attempting to leverage the best practices and technologies across all of the products, where possible. The idea is to deliver applications that have the following characteristics: are

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There Is No Execution without Integration


In fast-paced, low-margin manufacturing environments, companies must embrace technology in order to solidify or gain competitive advantages. It is equally important to avoid adopting technology for technology’s sake. Find out how leading companies are focusing on efficiency and cost reduction by integrating manufacturing execution systems (MES) or manufacturing intelligence (MI) with enterprise resource planning (ERP).

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The Benefits of CRM/ERP Integration


Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored interview, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience.

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Small Enterprise Integration: Value-added Reseller Solutions


Often, enterprise applications such as document management software (DMS) don’t gain wide use within a company or provide full return on investment. For these elements to be realized, you must complete the puzzle by integrating with third-party applications such as accounting, personnel management, or other software products. Discover some integration points and the value-add of integrating business applications with DMS.

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IP Telephony 101: The Utter Beginner’s Guide


Telephony. Sounds harmless enough. First, a definition from Merriam-Webster: “the use or operation of an apparatus (as a telephone) for transmission of sounds as electrical signals between widely removed points.” Gotcha. I’m with you. Me hear pretty, oll korrect. Now let me just dip into my pile of telephony white papers, which I’ve been using as a doorstop until now (through

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Laying the Foundation for Customer Data Integration


For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer relationship management (CRM), can deliver a valuable single view of a customer, without necessitating yet another complex system needing vast technical and organizational effort. Learn about CDI’s core capabilities, and which style of CDI is your best match.

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How to Make Marketing Integration a Whole Lot Easier


Want to really frighten someone? Invite the poor soul to a meeting titled “Marketing Integration Planning.” Because when marketers hear “integration” they imagine the goal is total, perfect integration, and lose heart—not realizing smaller victories can be achieved along the way with big payoffs. Demystify integration: discover what’s really achievable based on the needs and capabilities of your company and suppliers.

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CEM AX HCM and Payroll


CEM AX HCM and Payroll are built on the Microsoft Dynamics AX platform.    CEM's human capital management (HCM) software allows the human resources (HR) manager to coherently map data across various levels of the organization. It generates and integrates data across multiple roles, entities, and locations.   CEM AX Payroll eliminates the need for payroll outsourcing. It was custom-developed for organizations to be able to process their payroll internally, in full compliance with dynamic and varied legislation, and offers a completely transparent payroll process.   

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Microsoft Dynamics AX 4.0 for Distribution Environments


This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr. Scott Hamilton. In this first part, design factors related to system usage in distribution enterprises are covered.

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IP Telephony Storage


Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).

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