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CustomerThink Corporation
CustomerThink publishes articles, interviews, news, and blogs. Topics include customer relationship management and social business.

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » axapta blogs


Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

axapta blogs  talent management best practices 2010,talent,management,best,practices,management best practices 2010,talent best practices 2010,talent management practices 2010,talent management best 2010,talent management best practices. Read More...
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

axapta blogs  Mzinga Really Make You OmniSocial? According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “ some six or seven years ago .” But before being social customers, we are social media users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you Read More...
Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 4: User Recommendations
Despite the plausible product roadmap, any organization evaluating MBS products should keep itself informed, and consider existing functionality only. MBS, at

axapta blogs  the other hand, MBS Axapta should be evaluated in less agile and changing medium and large enterprises (up to $250 million in revenues) where the traditional product feature-functions and scalability still play very important part of the selection. Although its MorphX Development Suite can be used to customize application components, such as tables, forms, reports, queries and menus, customers should ensure that the system modifications are preserved during the product upgrade. The product is best Read More...
Integrated Learning and Performance: Essential to a Talent Management Strategy
Companies once responded to tighter labor markets with a greater emphasis on recruiting. Today, more firms are focusing on engagement, retention, and driving

axapta blogs  Learning and Performance: Essential to a Talent Management Strategy Integrated Learning and Performance: Essential to a Talent Management Strategy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Cornerstone OnDemand helps organizations to empower their people and optimize workforce productivity by offering a comprehensive suite of talent management solutions for learning, professional networking, compliance, performance, compen Read More...
Extensible Business Reporting Language (XBRL) Back in the News Again
Visiting the Securities and Exchange Commission's (SEC's) web site, I came across this 143-page PDF file, which deals with XBRL. As a gung-ho proponent of

axapta blogs  Business Reporting Language (XBRL) Back in the News Again Visiting the Securities and Exchange Commission's (SEC's) web site, I came across this 143-page PDF file , which deals with XBRL. As a gung-ho proponent of automation, I'm calling attention to it here to show that the head of the SEC (Mr. Christopher Cox) and I are on the same wavelength when it comes to promoting cost saving automations. Here is some interesting stuff from the PDF, together with my comments. The Christopher Cox Read More...
Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

axapta blogs  BI White Paper,Integrated BI Solution,VOC,Business Intelligence,Cost Reduction,Warranty Intelligence,Business Analysis,Business KPIs,KPI Analysis,BI Challenges Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

axapta blogs  customer experience management software,customer service experience,cem software,customer experience,customer intelligence,customer experience solutions,customer experience software,customer experience manager,customer relationship management,customer satisfaction,customer loyalty,customer satisfaction survey,customer relations,customer experience strategy,customer feedback Read More...
Sunrise Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries
I am pleased to announce that Sunrise Technologies’ Apparel @ Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online

axapta blogs  Sunrise's executives saw the Axapta (now known as Dynamics AX) roadmap and were impressed with Axapta's advanced functionality for manufacturing and distribution. Sunrise became a Microsoft partner and reseller of Dynamics AX, focusing its efforts around the Dynamics AX ERP solution. Sunrise now has a history of more than 18 years supporting customers and helping them to “implement great ideas.” Sunrise Apparel Footwear Template (AFT) for Microsoft Dynamics AX is a full-function ERP solution that Read More...
Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Three: Common Scenarios
The nature of a sales and operations planning (S&OP) game plan depends on several factors, such as the need to anticipate demand, the item's primary source of

axapta blogs  Supply Chain Using Microsoft Axapta by Dr. Scott Hamilton. The book can be ordered on amazon.com. Part One began the discussion of Sales and Operations Planning. Part Two detailed Understanding Planning Calculations. Part Four will propose Guidelines and Case Studies. Reprinted with permission from McGraw-Hill S&OP Approaches for a Make-to-Order Product The game plan for a make-to-order manufactured item depends on the approach for anticipating demand of stocked components, the need for direct Read More...
Addressing Channels and the Low-End Market
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR

axapta blogs  to both the MBS Axapta core modules and the vertical application modules that were developed by the participating ISVs. MBS is addressing that demand by combining vertical applications developed by ISVs with the core functionality and deep customization options offered in Axapta . Ultimately, the Industry Builder initiative should provide customers with a more complete solution while also giving the partner community a more powerful means to compete with other software vendors, as partners can add highly Read More...
Mirror Mirror on the Wall…
When speaking to our smaller customers, they are continuously expressing how they are evaluating their options in establishing the best type of relationship

axapta blogs  acquired Great Plains, Solomon, Axapta and Navision, making their multi-billion dollar play in the enterprise software space resulting in an annual revenue stream of $1billion. Although for Microsoft selling ERP software is a small piece of their business (less than 2%), in the ERP world aimed at Small and Medium businesses Microsoft’s pervasive partner ecosystem has been aggressively capturing market share years prior to Oracle’s and SAP’s recent push in the SMB market. Furthermore, Microsoft’s Read More...
Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard
In February, NavisionDamgaard, a recently merger-formed Danish provider of enterprise business solutions for mid-sized companies, released its first semi-annual

axapta blogs  2%, revenues from Damgaard Axapta flagship product showed a whopping 227% increase. However, the other Damgaard product lines, Damgaard C4 / C5 (marketed solely in Denmark) and Damgaard XAL had 18% and 22% revenue decreases respectively. Combined net income was DKK 58.3 million (~$6.9 million), which is a 30% decrease compared to the combined last year's results of then separate companies. NavisionDamgaard's solutions are sold exclusively through a worldwide network of close to 2100 partners, although Read More...
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

axapta blogs  Content Into Sales with Social Media Once upon a time, you could only talk at your customers and prospects through the media. Through social media you can now dialogue with them . In the white paper CRM and the Socially-empowered Customer , you can find out how to use social media like Twitter , Facebook , LinkedIn , YouTube , webinars, and blogs to build stronger relationships with customers and prospects based on mutual trust and two-way communication. The days of one-way communications are coming Read More...
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive

axapta blogs  modules that enhance its Axapta , Great Plains, and Navision products, and that should help existing and prospective customers strategically plan for future demands and adjust their daily operations accordingly. The feat will come from a non-exclusive worldwide distribution agreement that has been signed between MBS and TXT e-solutions ( www.txt.it ), an Italian provider of content management, supply chain and customer management software, relating to TXT's Demand Planning solution, which consists of two Read More...

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