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Global versus Local Channel Approach, Who Will Win?
There is a clear distinction between the market dynamics within the respective MBS and Sage/Best channels.

axapta customers seattle  from former Navision acquisition, Axapta and Navision, which are strong in many overseas markets owing to their traditional multi-national capabilities and presence, but which are also growing in North America. By contrast, Great Plains, the best-known SME enterprise resource planning (ERP)/accounting product in North America (and still a major revenue contributor to the MBS top line), and Solomon , one of the best known project accounting packages, are not well known overseas. This is by no means to Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » axapta customers seattle


The Bottom Line of CRM: Know Your Customers
CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it

axapta customers seattle  Bottom Line of CRM: Know Your Customers CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it, or even what role it should play in enhancing customer interaction. Worse yet, even after investing hundreds of thousands, if not millions, of dollars in CRM systems, most companies are no closer to understanding their customers than they were before the system was put in place. See how CRM analytics can Read More...
When Provider's Value Is Not In Synch With Customer's Value
Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and

axapta customers seattle  Provider's Value Is Not In Synch With Customer's Value Introduction It may seem obvious to all of us, but the fundamental process by which technology and equipment firms engage with clients have somewhat opposing processes and needs. Modern service best practices attempt to harmonize these goals. On October 20th, I attended the annual Stanford/Wharton Service Supply Chain Forum. At the outset, Morris Cohen of Wharton set the stage for our cross industry and cross competitor sharing of ideas. Said Read More...
3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

axapta customers seattle  Will Route Customers to In-house Web Design Firm Event Summary Network and telecommunications expert 3Com Corporation (NASDAQ: COMS) has purchased a 40 person company specializing in Internet design and strategic consulting. Details of the purchase of Interactive Web Concepts (IWC) of Mountain View, California were not disclosed. Market Impact 3Com gets its foot into quite a few corporate doors. Comparing the booming E-commerce business with its own 6.5% sales growth, 3Com may have felt that it was Read More...
Service Management: Understanding the Real End-user Experience
How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to

axapta customers seattle  Management: Understanding the Real End-user Experience How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care. Read More...
abas-USA Adds VC999 to Its Customers Roster
Following on its recent win at Carolina Color, abas-USA announced that VC999 Packaging Systems has selected it to be its enterprise resource planning (ERP

axapta customers seattle  USA Adds VC999 to Its Customers Roster Following on its recent  win at Carolina Color ,  abas-USA announced  that VC999 Packaging Systems has selected it to be its enterprise resource planning (ERP) provider. VC999 is a global leader in the design and manufacturing of vacuum chamber, thermoforming (rollstock), tray sealer, and flow wrapper machine systems as well as other packaging robotics, vision inspection systems, conveyer/converger systems, labeling, and product scanning. abas Business Softwar Read More...
Case Study: Customers Seeing ROI


axapta customers seattle  Study: Customers Seeing ROI Read More...
5 Ways to Reduce Network Latency (& not keep your customers waiting)
If your ads are slow to load, chances are, consumers aren’t going to wait around to see them. Just the smallest amount of latency can cost you thousands of

axapta customers seattle  Ways to Reduce Network Latency (& not keep your customers waiting) If your ads are slow to load, chances are, consumers aren’t going to wait around to see them. Just the smallest amount of latency can cost you thousands of views, clicks, and conversions. By following these 5 guidelines, you can reduce your overall network latency and keep those clicks coming. Read More...
Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
Because sustaining a strong relationship with customers is essential for future growth, the most successful companies work hard to ensure that their customers

axapta customers seattle  Customer Value: Innovative Approaches to Maintain Competitive Success Because sustaining a strong relationship with customers is essential for future growth, the most successful companies work hard to ensure that their customers don’t feel shortchanged. But the benefits of customer satisfaction extend beyond gaining more business with a single account. Find out how to get a better understanding of your customer information, such as customer spending, for more reliable sales growth. Read More...
Microsoft Axapta: Design Factors Shape System Usage Part Two: Distribution Environments
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of

axapta customers seattle  Supply Chain using Microsoft Axapta by Dr. Scott Hamilton System Usage in Distribution Environments The standardized functionality in an ERP system shapes its usage. Efforts to use the system should be guided by (rather than run counter to) its fundamental underlying design. This section reviews the major design factors affecting system usage in a distribution environment; the next section covers factors affecting usage in manufacturing environments. A distribution environment typically involves the Read More...
SAS Helps 1-800-FLOWERS.COM Grow Deep Roots with Customers
“SAS business analytics help us put a laser focus on knowing our customers, reducing operating expenses and innovating for the future,” says Chris McCann

axapta customers seattle  Helps 1-800-FLOWERS.COM Grow Deep Roots with Customers “SAS business analytics help us put a laser focus on knowing our customers, reducing operating expenses and innovating for the future,” says Chris McCann, president of 1-800-FLOWERS.COM. “As our business has grown from one flower shop to an online gift retailer serving more than 30 million customers, we need SAS’ abilities to really know our customers and turn that knowledge into action. Read the full story now. Read More...
Two Highly Focused Vendors Team For Their Markets' Good
For every vendor, focus often results with more value to its targeted customers. Two highly focused vendors that also remain profitable and growing even in

axapta customers seattle  Highly Focused Vendors Team For Their Markets' Good Two Highly Focused Vendors Team For Their Markets' Good P.J. Jakovljevic - August 5, 2002 Event Summary Ross Systems Inc. (NASDAQ:ROSS , www.rossinc.com) is very focused on the ERP and e-business needs of the process markets. Privately held Prescient Systems (www.prescientsystems.com), on the other hand, is very focused on the supply chain needs of the consumer goods markets. Their recent announcement teams the two to provide a complete system for the Read More...
Moving Your Customers From TDM to IP
As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have

axapta customers seattle  Your Customers From TDM to IP As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business. Read More...
Concur's Customers Can Network Now
Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same time, Concur announced that its entire

axapta customers seattle  s Customers Can Network Now Event Summary Concur Technologies (Nasdaq: CNQR) made two announcements that mark its determination to be, and be seen as, a major player in the hot E-procurement market. The Concur Commerce Network will give Concur's E-procurement customers a marketplace to display and purchase their wares. The company claims that its network already offers thousands of suppliers. Concur also announced that electronic purchasing and the rest of its Concur eWorkplace suite of products Read More...
PeopleSoft Strategy a Good Deal for JD Edwards Customers
Putting PeopleSoft's strategy to work for the JD Edwards community. What can the JD Edwards install-base expect from the PeopleSoft merger?

axapta customers seattle  Strategy a Good Deal for JD Edwards Customers Event Summary The executive team of the new PeopleSoft addressed a tough audience of financial and industry analysts this day. We got to ask them the tough questions on the JD Edwards/PeopleSoft merger. This merger is about product expansion, not consolidation is Craig Conway's (CEO of PeopleSoft) commitment and mantra to customers and investors. His analogy is the Jaguar, purchased by the Ford Motor Company. Ford did not eliminate the Jaguar—it Read More...

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