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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 axapta customers


Microsoft Axapta: Design Factors Shape System Usage Part Two: Distribution Environments
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of

axapta customers  Supply Chain using Microsoft Axapta by Dr. Scott Hamilton System Usage in Distribution Environments The standardized functionality in an ERP system shapes its usage. Efforts to use the system should be guided by (rather than run counter to) its fundamental underlying design. This section reviews the major design factors affecting system usage in a distribution environment; the next section covers factors affecting usage in manufacturing environments. A distribution environment typically involves the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » axapta customers

Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Four: Guidelines and Case Studies


The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines provide suggestions for improving the effectiveness of sales and operations planning (S&OP) game plans.

axapta customers  Supply Chain Using Microsoft Axapta: A Book Excerpt Part Four: Guidelines and Case Studies Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Four: Guidelines and Case Studies Featured Author - Dr. Scott Hamilton - March 26, 2004 Guidelines Concerning S&OP Game Plans Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs, delivery lead-time, missed shipments, partial shipments, and expediting efforts. Metrics also Read More

Managing Your Supply Chain Using Microsoft Axapta: A Book ExcerptPart One: Sales and Operations Planning


Managing Your Supply Chain Using Microsoft Axapta provides an overall understanding of how the system fits together to run a manufacturing or distribution business. This book excerpt focuses on running the business from the top with sales and operations planning (S&OP). Variation in operations affect the S&OP process and the nature of demand impacts the S&OP game plans.

axapta customers  Supply Chain Using Microsoft Axapta by Dr. Scott Hamilton. The book can be ordered on amazon.com. Part Two will discuss Understanding Planning Calculations . Part Three will present Common Scenarios . Part Four will propose Guidelines and Case Studies . Reprinted with permission from McGraw-Hill Identifying Demands Sales orders identify actual demands. Actual demands drive all supply chain activities when visibility of the sales order backlog exceeds the cumulative lead-time to obtain and ship a Read More

Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Three: Common Scenarios


The nature of a sales and operations planning (S&OP) game plan depends on several factors, such as the need to anticipate demand, the item's primary source of supply, and the production strategy for manufactured items. Consideration of these factors can be illustrated with several common scenarios.

axapta customers  Supply Chain Using Microsoft Axapta by Dr. Scott Hamilton. The book can be ordered on amazon.com. Part One began the discussion of Sales and Operations Planning. Part Two detailed Understanding Planning Calculations. Part Four will propose Guidelines and Case Studies. Reprinted with permission from McGraw-Hill S&OP Approaches for a Make-to-Order Product The game plan for a make-to-order manufactured item depends on the approach for anticipating demand of stocked components, the need for direct Read More

Microsoft Axapta: Design Factors Shape System Usage Part Three: Manufacturing Environments


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a manufacturing environment.

axapta customers  communication of basic transactions. Axapta provides integrated e-commerce functionality in several ways, including Biztalk transactions and an enterprise web portal. The web portal expedites deployment using a role-based approach, such as roles for customers, vendors, and employees. The customer role, for example, supports customer self-service so that customers can place orders and even configure custom products. Other roles support information retrieval and task performance by remote users, such as Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

axapta customers  channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and fi Read More

Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company


Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.

axapta customers  at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More

Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal


With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a system that serves 5,500 Deutsche Bank employees, and includes information on over 10,000 customers. Find out how Deutsche Bank saved up to 40 percent in development costs.

axapta customers  Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a system that serves 5,500 Deutsche Bank employees, and includes information on over 10,000 customers. Find out how Deutsche Bank saved up to 40 percent in development costs. Read More

Designing for Digital: 8 Tips for Creating Digital Publications that Engage Customers and Drive Sales


The overarching goal of any digital publication is to tell a story that connects with your customers in as many ways as possible. Today, this means bringing your offerings to every touch point—Web, mobile, tablet, and social. Download this white paper to discover 8 tips for designing a digital publication that increases brand awareness, improves audience engagement and, ultimately, drives sales.

axapta customers  for Digital: 8 Tips for Creating Digital Publications that Engage Customers and Drive Sales The overarching goal of any digital publication is to tell a story that connects with your customers in as many ways as possible. Today, this means bringing your offerings to every touch point—Web, mobile, tablet, and social. Download this white paper to discover 8 tips for designing a digital publication that increases brand awareness, improves audience engagement and, ultimately, drives sales. Read More

Xactly Surpasses 500 Customers


This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day ended up being quite a treat—not only did the company close out an exceptionally strong quarter on October 31, 2012, but it also signed its 500th customer. There has been a simultaneous surge of activity at the high end with

axapta customers  Surpasses 500 Customers This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day ended up being quite a treat—not only did the company close out an exceptionally strong quarter on October 31, 2012, but it also signed its 500th customer . There has been a simultaneous surge of activity at the high end with customers that have more than 1,000 incentive-based payees, and also with smaller Read More

When Provider's Value Is Not In Synch With Customer's Value


Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.

axapta customers  Provider's Value Is Not In Synch With Customer's Value Introduction It may seem obvious to all of us, but the fundamental process by which technology and equipment firms engage with clients have somewhat opposing processes and needs. Modern service best practices attempt to harmonize these goals. On October 20th, I attended the annual Stanford/Wharton Service Supply Chain Forum. At the outset, Morris Cohen of Wharton set the stage for our cross industry and cross competitor sharing of ideas. Said Read More

The Shift to Larger, More Demanding Customers


Working with mass merchandisers is having a significant impact on how food processors and distributors run their businesses. With greater revenues increasingly coming from these giant retail customers, food companies need to find ways to ensure the greatest efficiencies and the lowest costs, without sacrificing quality control or food safety. This white paper outlines best practices for food companies and how an integrated enterprise resource planning (ERP) system can help manage every aspect of the business.

axapta customers  Shift to Larger, More Demanding Customers Working with mass merchandisers is having a significant impact on how food processors and distributors run their businesses. With greater revenues increasingly coming from these giant retail customers, food companies need to find ways to ensure the greatest efficiencies and the lowest costs, without sacrificing quality control or food safety. This white paper outlines best practices for food companies and how an integrated enterprise resource planning (ERP) Read More

Trends in Training Your Extended Enterprise: Partners and Customers


SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.

axapta customers  in Training Your Extended Enterprise: Partners and Customers SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards. Read More

How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

axapta customers  Retail Partners and Mobility Can Help Deliver Value to Bank Customers Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks Read More

Managing Your Supply Chain Using Microsoft Axapta: A Book Excerpt Part Two: Understanding Planning Calculations


The S&OP game plans drive coordination of supply chain activities based on planning calculations. The primary coordination engine-termed the master scheduling task-generates a set of requirements data and suggested action messages, and the system supports multiple sets of requirements data for simulation purposes. Further explanation starts with a review of all demands and supplies considered by planning logic, and then proceeds to an overview of the planning calculations.

axapta customers  Supply Chain Using Microsoft Axapta by Dr. Scott Hamilton. The book can be ordered on amazon.com. Part One began the discussion of Sales and Operations Planning . Part Three will present Common Scenarios . Part Four will propose Guidelines and Case Studies . Reprinted with permission from McGraw-Hill Considerations about the Master Scheduling Task Explanations about an item's planning data provided some baseline considerations. Additional considerations include the master plan policies, pegging Read More