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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
 

 axapta multi service billing


Solomon Stands the Test of Time Despite Changing Masters Part Two: Market Impact
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct niche and the least overlap (gray

axapta multi service billing  Navision , and MBS Axapta ). Indeed, MBS Solomon remains the choice for organizations that seek flexible financial systems, integrated with distribution, project, or service operations. The strongest customer base thus comes from construction—special trade contractors, wholesale distribution—durable goods, business services, engineering, accounting, research, and management service organizations. CRM Strategy Although the product has suffered CRM strategy vacillations as a result of changing owners

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Start evaluating software now

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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...

Documents related to » axapta multi service billing

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1


While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings announcement call for financial analysts in 2009, the worldwide leader in software, services, and solutions for people and businesses pointed out the following three products as its best performers: SharePoint, Microsoft

axapta multi service billing  Microsoft Dynamics AX (formerly Axapta ) already have built-in  unified communications (UC)  traits and collaborative SharePoint portal capabilities. Microsoft claims that its so-called “CRM+” combination (i.e., Dynamics CRM and SharePoint) has become a compelling customer  value proposition . The  entire Microsoft Dynamics portfolio  is now an over US$1 billion business with more than 300,000 worldwide customers and 10,000+ business partners. Still, the entire Dynamics line of business had a Read More

Solomon Stands the Test of Time Despite Changing Masters Part Three: Product Differentiators


Of all the MBS' products, Solomon is apparently the purest in terms of a standard Microsoft technology stack, and without any proprietary additions. Furthermore, its sharp focus solely on Microsoft technology from ground up, coined in ''the power of one'' motto (one OS platform - Windows XP/NT/2000, one database platform - MS SQL Server, one development environment - MS Visual Basic, etc.), also presents an attractive, risk-adverse option for penny-pinching mid-market customers. Solomon IV has consequently been very competitive in speed of implementation, feasibility of customization, total cost of ownership (TCO), and price/performance ratio.

axapta multi service billing  graphical development suite for Axapta ). It is also a single-code product, with the same look and feel for both small and midsize customers, which has long differentiated the product from its competitors and MBS siblings (e.g., MBS Great Plains vs. Dynamics , Epicor Vista vs. Vantage, Best Software Peachtree vs. MAS 200 , etc.) that currently offer separate products for the lower and upper ends of the mid-market. MBS Solomon Standard, a lower-priced offering of the Solomon edition that addresses the Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 1


I have no reason to doubt Kirill Tatarinov, thus far the longest-standing corporate VP of Microsoft Business Solutions, when he keeps reassuring the market by stating that “Microsoft equitably loves all of its children.” Indeed, the Microsoft Dynamics division and its staffers are careful not to reveal any individual enterprise resource planning (ERP) product results

axapta multi service billing  included former Damgaard ’s Axapta product, the predecessor of Microsoft Dynamics AX ) and the  late-2000 acquisition of Great Plains (which also included Solomon , Microsoft Dynamics SL ’s predecessor ) there were some obvious demarcation lines between the four ERP products.  Namely, Microsoft Dynamics GP (formerly Great Plains) is a broad-based and compact ERP system. The product features deep out-of-the-box financial/accounting, e-commerce, and light manufacturing functionality for a relatively Read More

Portals: Necessary But Not Self-sufficient


Having moved beyond its original role as a standalone presentation layer to become a part of a larger technology stack, the portal is now considered part of a larger offering, be it in collaboration, vertical-specific applications, or application infrastructure and middleware.

axapta multi service billing  , Navision , and Axapta (recently renamed into Microsoft Dynamics GP , Dynamics NAV , and Dynamics AX , respectively), there is no severe risk of Epicor closely tying its portal strategy with Microsoft. This is really another case of co-opetition, where competitors come together for a particular product or concept, yet still remain competitive in the market. Such practices have become common in the industry, and are not particular to Microsoft, especially given Oracle's foray in the database, Read More

ViryaNet G4 Is Now a TEC Certified Field Service Management Solution


Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field service management role-based solution which covers the full spectrum of service management, from creating work to planning, scheduling, and dispatch, and execution in the field. To achieve TEC Certification, ViryaNet completed TEC’s detailed questionnaire and delivered a comprehensive product demonstration.

axapta multi service billing  ViryaNet G4, ViryaNet, field service management, FSM, TEC certification, TEC certified, field service, work order, work order management Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

axapta multi service billing  field service technology solutions,field service technology green benefits,green benefits of field service technology,field service industry green benefits,field service industry automation benefits,field service solution environmental benefits,energy-saving field service solution,green initiatives with field service solution,field service solution and EPP,field service solution and environmentally preferable purchasing,envrironmentally-friendly field service company,FieldOne Read More

Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

axapta multi service billing  ERP, CRM, SCM, business consulting Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

axapta multi service billing  web,information,benefits,Surado,customer,service Read More

Billing Platform


Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite.

axapta multi service billing   Read More

Generating Revenue from Service


A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

axapta multi service billing   Read More

3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

axapta multi service billing  field service management,integrated field service,field service software,service management data,field service API,service management system,IFS service management Read More

Multi-Channel ERP




axapta multi service billing   Read More

IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

axapta multi service billing  FSM,Field Service Management Read More