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Consolidated ECM Is No Pipe Dream
Consolidated content management isn't always smooth, but it is possible. With the right enterprise content management (ECM) system and a workflow that makes

b i pipe price list  management isn't always smooth, but it is possible. With the right enterprise content management (ECM) system and a workflow that makes sense for your organization, companies can trade information silos for a consolidated view that delivers real value to the business. Download this white paper to learn more. Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » b i pipe price list


I Know What You Did Last Week - But I'll Never Tell
Internet advertising is under attack from privacy advocates and private citizens as DoubleClick reveals that it can correlate surfing behavior with individual

b i pipe price list  Did Last Week - But I'll Never Tell Event Summary Abacus Direct was a direct marketing specialist that had a great deal of information about individuals - more than two billion records of catalog transactions. Do you buy from the Sharper Image catalog? Did you send money when you received those free address labels in the mail? Do you use your supermarket's affinity card to buy organic yogurt and diet Dr. Pepper? Chances are that Abacus Direct or a similar company knows all about it. So, when Internet Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC@B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting

b i pipe price list  B for Telecommunications Industries Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services. Read More...
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

b i pipe price list  warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer relationship management (CRM) systems have played a vital role in collecting these terabytes of data. More and more businesses are turning to analytics to Read More...
Recognition for IP Telephony Open Source Style
I've seen a lot of press about the open source telephony system, Asterisk. Although I haven't worked in the telephony world for some time, I remember what it

b i pipe price list  a lot of press about the open source telephony system, Asterisk . Although I haven't worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution that installs as an easy-to-set-up PBX system. Since TEC's Read More...
Xchange Adds To The List Of CRM Point Solutions' Casualties
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear

b i pipe price list  operations. Xchange was founded by Andy Frawley in 1994 as Exchange Applications Inc. The news possibly comes as not a big surprise to informed market observers and/or to many of the company's customers, as it had at least for over a year been in a very difficult financial situation, and, consequently, it had frantically explored possible survival options like finding a buyer after a major restructuring in 2002 and/or seeking a deal to return to a privately-held status. However, having not succeeded at Read More...
Thinking Radically: Interview with Gary Cokins
One of the things I love about my job is the opportunity I have to speak with great people. In this installment of Thinking Radically, I speak with Gary Cokins,

b i pipe price list  difference between BPM and BI, I should point out that imbedding analytics of all flavors into BPM methodologies, such as correlation and segmentation analysis, enriches the BPM methodology. BPM itself is not a new methodology, which everyone now has to learn, but rather BPM tightly integrates business improvement and analytic methodologies, which executives and employee teams are already familiar with. Think of BPM as an umbrella concept. BPM integrates operational and financial information into a Read More...
OutlookSoft Case Study: United Pipe & Supply
Wholesale distributor United Pipe & Supply had a problem. Its use of standard Excel spreadsheets for reporting and budgeting was time-consuming, expensive, and

b i pipe price list  Pipe & Supply Wholesale distributor United Pipe & Supply had a problem. Its use of standard Excel spreadsheets for reporting and budgeting was time-consuming, expensive, and dysfunctional. The company was losing control over content and reliability, simply unable to produce something as simple as profit/loss statements for multi-branch business units. Its ability to grow was hampered. United Pipe & Supply needed to change. Read More...
Case Study: Fibrelogic Pipe Systems
Established in 2002, Fibrelogic is now Australia’s leading fiberglass pipe company. Recognizing that its spreadsheet-based systems@for everything from inventory

b i pipe price list  Study: Fibrelogic Pipe Systems Established in 2002, Fibrelogic is now Australia’s leading fiberglass pipe company. Recognizing that its spreadsheet-based systems—for everything from inventory management to financials—were delaying month-end reporting, the company implemented the PRONTO-Xi enterprise resource planning (ERP) system. Learn how the new system helped Fibrelogic access information for strategic decision making and improve customer service. Read More...
Selectica Joins NetSuite’s Configure-Price-Quote Fray
One impression from the recently held SuiteWorld 2013 conference was that NetSuite’s partner ecosystem is becoming extensive – Autodesk and ClickSoftware

b i pipe price list  Autodesk and ClickSoftware Technologies being only some of the company's novel high profile alliances. On the conference expo floor I was able to note several existing configure, price, quote (CPQ) or quote to order (Q2O) partners such as CallidusCloud (which acquired Webcom Inc.  in late 2011), Experlogix , and Configure One . Selectica , a public provider of software that both accelerates sales cycles of configured products and streamlines contract processes, announced at SuiteWorld 2013 the Read More...
Benchmarking: How Am I Really Performing?
Benchmarking, as defined by the dictionary, is

b i pipe price list  to measure these two benchmarks, I have to reward my staff when they improve them. The most powerful reward of all is praise. Every time I hear one of my sales associates practicing suggestion or education selling, I need to tell that associate, I just heard you helping that customer. I want you to know that you really made a difference in their life—what you just suggested to them will not only improve their performance, but it could also save them from an injury. You did a great thing, thank you! Read More...
It's the Aftermarket Service, Stupid! (Part I)
Regardless of the economic environment (and sentiments), I always think of the opportunity within the aftermarket service and support as a profitable, high

b i pipe price list  its software's concept is based on rocket science-like planning & optimization algorithms. In 2001, MCA released the first commercially available software for multi-echelon inventory planning for service parts. As I have learned thus far from talking to the likes of MCA and Servigistics, these vendors remain quite cautious (if not outright secretive) about mentioning client's names (especially if the client is involved in the product co-development) and about discussing their planning algorithms at a Read More...
Dynamics GP Case Study: Angie's List


b i pipe price list  Case Study: Angie's List Read More...
i-Lean
Chiron's flagship product, i-Lean, is a logistics modeling and design tool built for warehousing, manufacturing, and retail environments. It

b i pipe price list  modeling and design tool built for warehousing, manufacturing, and retail environments. It employs a pull methodology used in conjunction with a lean inventory management strategy within a distribution or manufacturing facility. This is accomplished by integrating dozens of variables to generate inventory management solutions down to the stock-keeping unit (SKU) level. In addition to deriving operational recommendations, i-Lean lays out the cost components of each solution. The application establishes Read More...
I Want My IPTV: Internet Protocol TV and Its Implications on Home Networks
Today, dozens of independent operating companies and international carriers offer Internet protocol TV (IPTV) services to homes around the world. But IPTV for

b i pipe price list  homes around the world. But IPTV for in-home distribution has been a weak link in the IPTV delivery chain—until now. Ruckus Wireless multimedia systems can help overcome current Wi-Fi limitations and enhance subscriber experience by uniquely enabling a whole-home network for video, voice, and data. Read More...

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