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The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

b part 13  elements of the business B ottom line improvements E liminate bottlenecks R apidly deploy new services (and processes). Indeed, these are some of the typical benefits of deploying BPM systems, but the trouble, called the lack of clarity and consensus, starts with the quandary about what exactly constitutes BPM, and what exact parts and capabilities of BPM help achieve those benefits? In other words, are there more important and better BPM suites and/or components vs. those that are of less importance? In Read More...
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Documents related to » b part 13


Justification of ERP Investments Part Four: Replacing or Re-implementing an ERP System
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It

b part 13  the software vendor. Class B User . The formal ERP system is partially effective in being used to run the entire company. It defines S&OP game plans, but they typically lack company-wide agreement and completeness. Supply chain activities are frequently initiated that do not reflect schedules from the ERP system, and the volume of action messages frequently makes them difficult to use. Unrealistic delivery promises on many sales orders contribute to the problem, and also create a larger-than-necessary Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

b part 13  than Vendor B, Vendor B will have a higher BestMatch Factor. Figure 3 Figure 4 TEC's CRM Knowledge Base (continued) The results in figure three illustrate the rank and score of the vendors for the overall model. Figure 5 is a radar diagram indicating the rank and score of the vendors for each of the sub modules. The radar diagram allows the selection team to identify the relative strengths and weaknesses of the vendors. The graph indicates that although Microsoft had the highest BestMatch Factor overall, Read More...
Intentia Prepares for Merger with Lawson
Before merging with Lawson, Intentia already had initiated cost-cutting measures on its products, target markets, and sales channels. This, corporate cultural

b part 13  promotion management. Information from both the sales and order fulfillment processes is now available in the field sales solution, which should enable salespeople to improve individual efficiency during customer visits, and ultimately, create opportunities to increase sales. This is Part Two of a four-part note. Part One detailed the merger. Part Three will analyze the market impact. Part Four will cover challenges and make user recommendations. Supply Chain Management Within the supply chain planning Read More...
Project Management Communication: Developing a Plan (Part 2 Of 3)
Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have

b part 13  post-project reviews, project team members feel that if communication had been better, the project would have gone smoother. The reason communication in project management is crucial is because it can impact a project’s success, and it is very important that project managers use the right types of communication during a project. Types of Project Management Communication The issues project managers (PMs) have to communicate about on a regular basis include 1. buy-in and acceptance of major project Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

b part 13  the salesforce.com object and becomes part of corporate knowledge. In that e-mail you described above, the knowledge is fragmented and in people’s inbox where it lies stagnating. Our key aim with Chatterbox was to get the applications to play a part in starting off the Chatters/discussions as well as the people to encourage this sort of knowledge sharing on items people might not be aware of. Any Room for Improvement? You Bet! PJ: What about the instant messaging (IM), presence, and unified Read More...
Dreamforce 2010: Of Cloud Proliferation - Part 2
Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become

b part 13  Part 1 of this blog series  talked about my attendance of Dreamforce 2010 , salesforce.com ’s annual user conference, which has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. My post concluded that while Dreamforce 2009 was mostly about continued growth of the  cloud computing  trailblazer and unveiling of Salesforce Chatter , the company’s nascent social platform and collaboration cloud (as duly  cover Read More...
Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

b part 13  interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a manufacturer of scrotchets here in Greenfields, US of A. I have four direct reports, all of whom want my boss’s job after they’ve digested and shat mine out. Thanks to the latest round of Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

b part 13  Part 1 noted the benefits of outsourcing security. Part 2 evaluated the cost of such an outsourcing. Part 3 provides guidelines for selecting a security services provider. Finding what You Want Businesses turn to outsourced security or managed security services (MSS) in order to protect their information assets more efficiently and effectively. MSS encompasses various types of services, including consulting, remote perimeter management, managed security monitoring, vulnerability/penetration testing and Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part II)
Part I of this blog topic  introduced Epicor Software and its traditional vertical solutions. It also analyzed Epicor's forays into the attractive retail sector

b part 13  the acquisition of NSB by Epicor for approximately US$320 million. NSB provides a range of software and hardware solutions to apparel, specialty, and department store retailers (which all sounds quite similar to the CRS' offering). As a vendor of software for retailers of apparel, footwear and other specialty merchandise, NSB is headquartered in Montreal, Quebec, Canada and registered and publicly traded in the UK. In 2007, NSB had over 600 employees and projected revenues of $91 million (with some siza Read More...
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and

b part 13  hypothetical situation: the letter B could denote 480 volts, H could denote 208 volts, and DA could denote120/220 volts. Likewise, the number 5 could stand for 5 horsepower, the number 10 for 10 horsepower, and so on. Similarly, 10A might denote 10 amperes, and 20A , 20 amperes. For colors, blue (the default, let's say) might not require a code, but R could signify red, and G could signify green . Thus, if somebody wanted a blue 480-volt, 5-horsepower, 10-ampere contactor, the person would fax in an Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

b part 13  Mission to Make Service Businesses Click – Part 4 . April 4, 2011. The Magic Behind Planning and Executing (Optimal) Service Supply Chains – Part 2 . April 21, 2010. Read More...
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

b part 13  architecture (SOA ) principles, BPP works with them all. Moreover, RedPrairie’s offering handles  reverse logistics  as part of its standard WMS, including repair, repackaging, redistribution, and disposal. The vendor just doesn’t market it as a separate capability or module. Manhattan also handle returns in its base WMS, but Manhattan's reverse logistics management (RLM) product is not about returns in the warehouse. Instead it is about managing the entire process, starting with the point of Read More...
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

b part 13  analyzed some possible reasons behind that occurrence and focused on RedPrairie’s emergence . Part 3 of this blog post series will analyze the current market dynamics in the retail sector, and try to explain the ongoing resurgence of JDA Software.  The current tough economic environment has created an urgent call to action at virtually every enterprise. To that end, long-standing previously tolerated inefficiencies must now be addressed without any further delay, and  capital budgeting  is being Read More...

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