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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 baan crm relationship management citrix


Manufacturer's Nirvana -- Real-Time Actionable Information
How many ERP vendors, including the largest ones, have natively built-in real-time production monitoring, warehousing management, time and attendance capture

baan crm relationship management citrix  had under its roof Baan , Marcam , Avantis , and Wonderware , respective ERP and MES products, yet never delivered together (see The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Globa—Part Three: Last-Ditch Effort by Invensys ). Thus, IQMS ( http://www.iqms.com ), a privately held, Paso Robles, CA (US)-based developer of EnterpriseIQ , a well attuned extended-ERP system for small and mid-size plastic processors and like repetitive manufacturers, might be unique in the entire ERP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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