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Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
Abstract: There are many
articles on customer relationship management (CRM) and its benefits. These
articles are usually targeted towards large organizations, and don’t focus on the needs and objectives of small business owners. However, it’s essential for small business owners to know what CRM really is, and why and how CRM can help retain existing customers and help their business grow.
PubDate: 1/15/2007 11:37:00 AM
Abstract: Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths and challenges and makes specific bottom line recommendations.
Abstract: Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 1 discusses Baan’s history and where it is headed under Invensys.
Abstract: Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and hardly resembling its 1999/2000 incarnation - this time the vendor was rather a victim of its now ex parent's 'sins' than of self-inflicted wounds, which was the case prior to its Invensys stint.
Abstract: Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends, and leaning shrewdly towards the requirements of holistic business requirements from engineering design collaboration, to CRM and on to SCM.
Abstract: Invensys has announced a new division, Baan Process Solutions Group (BPSG), which combines the PRISM and Protean process ERP products with the Baan Dimensions and Baan IV Process products. The announcements also include integration of a series of additional Baan modules for PRISM and Protean. The modules include products in the areas of Business Intelligence, Customer Relationship Management, e-business (procurement and sales) and Supply Chain Management.
Abstract: In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.
Abstract: The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution vendors to attract the SMB decision makers and whether those vendors are ''dumbing down'' their enterprise software for the mid-market. This article evaluates SAP's mid-market solutions and its implementation approach.
Abstract: As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and acted upon or do the large players simply offer a smaller mockup of their existing enterprise solutions. This article, which evaluates the PeopleSoft mid-market CRM solution, is the first of a series of research articles that focus on the mid-market applications provided by large CRM vendors.
Abstract: There is a method to take you through the positioning process, where success depends on understanding three Cs--your Customer, your Competition, and your Channel. This series of articles will explain how to use them to gather intelligence, challenge assumptions, and test your positioning.
Abstract: When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.
Abstract: You can’t pick up a business or IT magazine today without seeing numerous articles about the growth of mobile and wireless technologies. Why are these technologies so trendy? The answer is simple: developments in mobile computing, wireless communication, bar codes, and other data collection and communications technologies help businesses extend visibility and control over the operations that really matter to them.
Abstract: Most articles about the pitfalls of software implementation projects highlight the mistakes made during implementation. Examples include poor project management, scope creep, uncommitted users, or lack of an executive sponsor. All of these areas of focus are valid, but often we forget that before starting the implementation, somehow we had to choose a package and sign a contract.
Abstract: Anyone even peripherally exposed to business media that touch on enterprise application technology has seen the term service-oriented architecture (SOA) bandied about in advertisements and articles. Given the central role of SOA in information technology, it is important to get beyond a buzzword level understanding. There are three key concepts surrounding SOA: granularity, Web services, and change management.
Abstract: Business intelligence (BI) is a priority for many organizations, promising enhanced visibility and improved efficiencies. But for those with existing enterprise resource planning (ERP) systems, implementing or updating a BI program raises especially interesting challenges. This set of vendor-neutral articles outlines best practices for creating or optimizing BI programs that effectively leverage existing ERP investments.
Abstract: Learn more about SAP BusinessObjects in this special report, featuring three SAP Insider articles about business intelligence (BI). Part one explains how better interaction with your business data yields better answers to your questions; part two examines whether BI is ready for a broader audience; and part three sheds some light on how decision makers in four different industries are using BusinessObjects.
Abstract: November 2, 1999 05:30 PM BARNEVELD, Netherlands and HERNDON, Va., Nov. 2 /PRNewswire/ -- Baan Company N.V., a global provider of enterprise business solutions, today announced the release of two major new additions to its Supply Chain Solutions suite: Baan Supply Chain Solutions Planner 2.0 for factory planning, and Baan Supply Chain Solutions Order Promising 1.0 for order acceptance. The two solutions provide advanced supply chain and logistics capabilities that enable manufacturing professionals to increase throughput, reduce inventory, improve supply chain visibility, and improve response time and service levels to customers.
Abstract: On October 21, the Baan Company announced a larger-than-expected loss of $25M. Baan's stock price tumbled more than 10% after the loss more than tripled Wall Street's prediction of losses between $8.2M and $1.4M. Revenue for the quarter was $143M, compared to $195M in the same period last year. Sales of new software fell 59% to $36M for the recent quarter, from last year's $86.6M. Baan cited the market's move toward leasing rather than buying software as one reason for its sagging revenue.
Abstract: On September 20, Baan, an ERP vendor recently believed to be deceased, won its first new contract since being acquired by Invensys. The British Defence Aviation Repair Agency (DARA) has placed a large order for the complete Baan enterprise solution. Will the market witness Baan rising like a phoenix from the ashes?