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Abstract:
Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation. Find
Free White Papers, Case Studies, and Other Resources Associated with Workforce Automation and Interaction Center ROI. Interaction
center managers must deliver greater value on small (...)
Excerpt related to
back end processes of office automation:
Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation. Find
Free White Papers, Cas...
Published:
2010-03-11
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Abstract:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Excerpt related to
back end processes of office automation:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Published:
2004-05-15
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
back end processes of office automation:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Abstract:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Excerpt related to
back end processes of office automation:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Published:
2001-09-13
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
back end processes of office automation:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes evolution, a platform neutral,
extended enterprise resource planning product, and DemandStream for lean automation. (...)
Excerpt related to
back end processes of office automation:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes evolution, a platform neutral,
extended enterprise r...
Published:
2006-03-01
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Abstract:
With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored
to the preferences of each regional market, coupled with some recent appetizing acquisitions. (...)
Excerpt related to
back end processes of office automation:
With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored
to the preferences of...
Published:
2005-11-14
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Abstract:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises.
While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover. (...)
Excerpt related to
back end processes of office automation:
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While
it is a product tha...
Published:
2002-11-26
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Abstract:
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service. Find IT Solutions
and Other Applications for Your Decision Related to the Business Value with Communication-enabled CRM Processes Customer relationship
management (CRM) issues can often be traced to (...)
Excerpt related to
back end processes of office automation:
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service. Find IT Solutions
and Other Applications...
Published:
2010-03-11
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Abstract:
Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise
system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.
(...)
Excerpt related to
back end processes of office automation:
Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise
system may find a vi...
Published:
2005-06-22
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
back end processes of office automation:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
back end processes of office automation:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
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Abstract:
The 2007 Microsoft Office System in Manufacturing. Download Free IT Research White Papers Related To The 2007 Microsoft Office
System and Manufacturing. This white paper highlights the key challenges facing the manufacturing industry, and discusses
how the 2007 Microsoft® Office system can help maximize (...)
Excerpt related to
back end processes of office automation:
The 2007 Microsoft Office System in Manufacturing. Download Free IT Research White Papers Related To The 2007 Microsoft Office
System and Manufactu...
Published:
2010-03-11
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Abstract:
Active Software, Inc. a provider of e-business infrastructure software products, and Acta Technology, Inc., an extract/transform/load
tool vendor, today announced a partnership that will help to enable real-time business-to-business (B2B) e-commerce. (...)
Excerpt related to
back end processes of office automation:
Active Software, Inc. a provider of e-business infrastructure software products, and Acta Technology, Inc., an extract/transform/load
tool vendor,...
Published:
2000-05-25
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Abstract:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you achieve more
value. And if you’re considering Saleslogix for your ne (...)
Excerpt related to
back end processes of office automation:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer rela...
Published:
2010-03-11
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Abstract:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors
(ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy,
providing stronger opportunities for partners to align (...)
Excerpt related to
back end processes of office automation:
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV)
and value-added res...
Published:
2005-08-24
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Abstract:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Excerpt related to
back end processes of office automation:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Published:
2005-12-05
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Abstract:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu (...)
Excerpt related to
back end processes of office automation:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterpri...
Published:
2004-01-31
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Abstract:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product
specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit
from the use of the Web, collaboration tools, and lean t (...)
Excerpt related to
back end processes of office automation:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification,
quoting, a...
Published:
2008-08-18
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Abstract:
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the
ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas
like SCM, CRM and e-procurement. (...)
Excerpt related to
back end processes of office automation:
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the
ERP market in the 2000’...
Published:
2001-10-03