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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
back office application:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important
to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success
through its existing customer base will testify to the reliabi (...)
Excerpt related to
back office application:
When it comes to touting 200 product enhancements, what JD Edwards is saying is that ease of integration is important to mid-market
companies b...
Published:
2003-04-01
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Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
back office application:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
back office application:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to
provide eProcure, an end-to-end e-procurement solution. (...)
Excerpt related to
back office application:
In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to
provide eProcure, an end...
Published:
2001-08-13
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
back office application:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
The most crucial element of integration lies in the approach you take to achieve it. By far the most forward thinking approach
is to "technology enable" existing systems, externalizing components by supplementing application logic with externally defined
business rules, workflow technologies and event ma (...)
Excerpt related to
back office application:
The most crucial element of integration lies in the approach you take to achieve it. By far the most forward thinking approach
is to "technology e...
Published:
2004-04-17
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Abstract:
Given ever-shorter product life cycles and companies' ever-increasing reliance on third parties to increase customer satisfaction,
the need for some form of supplier relationship management (SRM) category of software should not be questioned. (...)
Excerpt related to
back office application:
Given ever-shorter product life cycles and companies' ever-increasing reliance on third parties to increase customer satisfaction,
the need for so...
Published:
2003-10-29
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Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
back office application:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
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Abstract:
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term
partner Great Plains Software, a business application provider for the low-end of the market. Will this move alienate Microsoft
from a slew of other partners competing in the same sp (...)
Excerpt related to
back office application:
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term
partner Great Plains So...
Published:
2001-01-16
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Abstract:
While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger,
better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the
market and users are ultimately going to be better for it. (...)
Excerpt related to
back office application:
While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better,
smarter, whose us...
Published:
2009-01-05
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Abstract:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could
benefit from integration with Clarus and/or CRM.NET, it (...)
Excerpt related to
back office application:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and...
Published:
2002-12-05
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
back office application:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise
application suite. It also announced financial results for fiscal 2000. (...)
Excerpt related to
back office application:
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise
application suite...
Published:
2000-07-24
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Abstract:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
Excerpt related to
back office application:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
Published:
2006-09-13
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Abstract:
ACCPAC continues to enhance the PRO series and Advantage series product lines. (...)
Excerpt related to
back office application:
Part Three: ACCPAC's Back-Office Products Enhancements. ... Part Three:
ACCPAC's Back-Office Products Enhancements PJ Jakovljevic - June 4, 2004. ...
Published:
2004-06-04
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
back office application:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing
customers in the retail sector), some challenges will (...)
Excerpt related to
back office application:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good ...
Published:
2004-03-09
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Abstract:
The worst is past for SoftBrands. However, the vendor must still deal with the problem of blending many formerly independent
organizations together, while figuring out how best to leverage their different technological and industrial strengths. (...)
Excerpt related to
back office application:
The worst is past for SoftBrands. However, the vendor must still deal with the problem of blending many formerly independent
organizations togethe...
Published:
2006-03-03
-
Abstract:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing
that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a
full view of the customer is by integrating front-e (...)
Excerpt related to
back office application:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and
by addressing that issue. An ...
Published:
2002-05-10