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Back Office and Operations
Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the

back office application  under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations processes to better address their specific needs, reduce costs, and increase productivity and profitability. Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » back office application


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

back office application  combination of front and back office information provides decision support based on current or historical data. Predictive analytics utilizes both front office (interactional) and back-office (transactional) data to “predict” certain forward-looking customer behaviors or propensity to purchase products and services. In short, operational business intelligence is derived from analytical reporting performed on data stored within CRM, SCM, or ERP systems. Predictive analytics is often used to plan Read More...
The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

back office application  a data center and back again. This type of network is sometimes referred to as a one-to many network. A number of factors, however, cause the traffic flow in a network to follow more of a mesh pattern. One factor is the wide spread deployment of Voice over IP (VoIP)2. VoIP is an example of an application where traffic can flow between any two sites in the network. This type of network is often referred as an any-to-any network. An important relationship exists between VoIP deployment and MPLS deployment. Read More...
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

back office application  of information between your back office and the service department. An integrated application can automatically transfer data from your service department to your accounting database, eliminating manual intervention and transcription errors while providing up-to-date job profit and inventory information. Look for a smooth-running service and maintenance application that can easily and reliably interface with your financial data and supply in-depth information across your company. Don't forget about Read More...
Oracle Integrates Front and Back Office with Applications 11i
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at

back office application  Integrates Front and Back Office with Applications 11i Event Summary On September 27, Oracle laid out the details of its Oracle 11i application suite, which adds new application modules and integrates enterprise resource planning, customer-relationship management, supply-chain, and E-business applications in a single database. The new release, unveiled at the Oracle Applications User Group conference in Orlando, will do away with the company's separate releases for ERP and CRM. By linking all Read More...
Application Program Interface (API)
Electronic document management systems (EDMSs) are used by companies to organize and streamline their document processes to increase productivity and efficiency

back office application   Read More...
Google and Microsoft Office to Meet in the Cloud
Recently, Google launched a beta version of Cloud connect for Microsoft Office. The service will provide synchronization between Google Docs and Microsoft

back office application  and Microsoft Office to Meet in the Cloud Recently, Google launched a beta version of Cloud connect for Microsoft Office . The service will provide synchronization between Google Docs and Microsoft Office documents. What this means is that users will be able to sync documents automatically from Office to Google Docs, and access the doc from anywhere by clicking a URL. What’s more interesting is that Google Docs will allow its users to work in a collaborative manner with Office documents. This is Read More...
Comidor Cloud Application Suite


back office application  Comidor, b-Open, project management, collaboration, CRM, PaaS, SaaS Read More...
Should You Modify an Application Product?
When it comes to modifications to an application product, there is the good, the bad, and the ugly. Enter the modification process cautiously, with your eyes

back office application   Read More...
Debunking the Paperless Office Myth
In spite of the evidence that paper-based office processes are slower, more expensive, and far worse for the environment than digital processes, US workers are

back office application  the Paperless Office Myth In spite of the evidence that paper-based office processes are slower, more expensive, and far worse for the environment than digital processes, US workers are now generating over twice the volume of paper they were in 1975. But striving for a paperless office isn’t impossible. Learn about three factors that contribute to paper reliance, and how to address these challenges in your company’s paperless initiative. Read More...
IBM Moves into Enterprise Application Integration
International Business Machines (NYSE: IBM) has announced a new release of MQSeries Integrator that should help businesses integrate their applications and

back office application  IBM,Enterprise Application Integration,EAI,business integration,IT infrastructures,mqseries integrator,integrator version,application integration,mergers and acquisitions,electronic commerce,business-to-business,b2b,MQSeries Integrator software,MQSeries Integrator Version 2,EAI market Read More...
Security Risk Assessment and Management in Web Application Security
Corporations are at risk because Web applications and servers make them susceptible to hackers and cyber crooks. However, companies can perform security risk

back office application  security risk assessment,security risk management,Web security risk management,e-commerce,customer privacy data,default configurations,user input validation,encryption algorithms,encryption,cryptographic accelerator,secure data storage,session management,cookie management,session timeouts,security patches Read More...
Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP
Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure

back office application  levels and a quick payback Sound financial viability and geographic coverage The ability to track and provide key metrics for application and network availability. For users, success-based pricing models offer a pay-as-you-grow alternative to up-front license fees. Though often touted as cheap and convenient, these models can bring unexpected IT costs down the road. As with any long-term contract, prospective clients should carefully review the fine print to understand the implications that Read More...
The 2007 Application Security Trends Report
The Internet continues to be a powerful force for driving business activity, and is increasingly being used by organizations to manage internal corporate data

back office application   Read More...

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