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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bad memos samples


Why Are You Afraid of (Re) Defining Business Processes?
We all are—except consultants who praise the importance of business processes, but sometimes don’t practice what they preach. Business processes can be simply

bad memos samples  be simply good or bad habits that people follow mostly because it’s what they’ve always done rather than it being a way to work more efficiently. There are a few very good reasons that make people afraid of changing the way they do their business processes. Let’s take a look at some of them: Accountability : Well defined business processes allow managers to know who did what and when. Wisely used, this is a great way to improve everyone’s work. But, since we’re all human—and therefore far

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » bad memos samples

User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

bad memos samples  Some are good, others bad. A variety of factors the user interface (UI), customer support, marketing messages, etc. shape these experiences. All of these things collectively create our view of a product, service or provider. In the e-business world, a growing number of companies are implementing user-focused design principles to create a positive customer experience and gain a competitive advantage. Usability is becoming a necessity, as the barriers separating businesses and customers are shattered. As Read More

Great Product: Too Bad The Architecture Doesn’t Fit


During the process of product selection a great deal of attention is given to the functional capabilities of the software being evaluated. While this aspect is obviously important, ignoring the technical mechanisms by which the software actually operates can be fatal to a project. In this document we explain how to avoid the pitfalls.

bad memos samples  Product: Too Bad The Architecture Doesn’t Fit Great Product: Too Bad The Architecture Doesn't Fit M. Reed - November 29, 2003 Introduction Most potential customers understand that detailed scripted scenarios should be performed with software vendors who are on the short list of candidates, in order to evaluate the functional abilities of products being considered. Unfortunately, many companies neglect to investigate the technological underpinnings of these products during the evaluation phase. This Read More

4 Things You Should Think of Before Going Postal on Customer Service


We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most

bad memos samples  Service We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday ): • The customer service representative is not the owner of the company and most of the time follows the instructions he or she is given, even when they do not make sense—shooting the Read More

Guide to Tax Collection Compliance: Ending the Nightmare


In mid-market report: the changing face of sales and use tax compliance, find out just how bad the problem has become, and what midsized companies ...

bad memos samples  find out just how bad the problem has become, and what midsized companies like yours can do to resolve it. In this survey of 514 CFOs and senior finance executives, you'll discover the scope of the tax collection problem; why midsized companies are drowning in the process; the difficulties contained in cross-jurisdictional transactions; and the cost of compliance in dollars and resources. You'll also learn how companies like yours plan to deal with tax collection compliance in the future, and why so many Read More

A Clear-cut Approach to Collections Is Essential for Profitability


In 2002, US suppliers wrote off more than $18 billion (USD) in bad checks. And the bankruptcy picture has certainly not improved since then. Companies that act quickly to secure overdue accounts are the companies that have the best chance of remaining in the black. The SYSPRO Collections Module automates debt collection, and can help address this acute need.

bad memos samples  than $18 billion in bad checks. And, there are few indications that the bankruptcy picture has not improved to any great degree. While many bankruptcies and much red ink can be blamed on a stagnant economy, numerous can also be attributed to the inability of companies to collect on past due invoices. The basic message here is simple. The longer an account goes unpaid, the more diffi cult it becomes to collect. Surprisingly, many smaller businesses do not even have a collection department. They rely on Read More

The Payoffs of a Single View


Ensuring customer quality is the key to customer loyalty and retention. When a company treats its customers like it doesn’t know them, it’s bad for business. This occurs when companies work with disparate data—using one database for sales, another for marketing, and a third for operations. Developing a real-time solution that provides a single view of the customer is by far the best way to increase customer satisfaction.

bad memos samples  doesn’t know them, it’s bad for business. This occurs when companies work with disparate data—using one database for sales, another for marketing, and a third for operations. Developing a real-time solution that provides a single view of the customer is by far the best way to increase customer satisfaction. Read More

Most Misunderstood Link in Supply Chain Management


Business practices have changed dramatically through the years, but credit and collections is still handled like it was back in the 1950s. Fact is, it’s way past due to re-think this vital business function given today’s business realities.

bad memos samples  written off as a bad debt loss (money the customer didn't pay). The same as in the '50s. As for usable written policies and procedures, many of these companies have none; only a few have actually documented the why, what, how, and when. The problem with many of these companies is that they have had the same policies and procedures since the 1950s. The new guy learns from the old guy, who learned from the dead guy. (Scott Stratman) The problem with verbal understandings is that everyone gets to be the Read More

Escaping Excel Hell: Budgets and Forecasting


For many companies, spreadsheet applications such as Microsoft Excel are the principal interface for budgets and forecasting. Often, these companies find themselves in “Excel hell,” a state of inefficiency and disruption related to using spreadsheets for collaborative planning. The result: frustration, and decisions based on bad information. Learn about solutions that can help your company stay out of “Excel hell.”

bad memos samples  and decisions based on bad information. Learn about solutions that can help your company stay out of “Excel hell.” Read More

TradeStone Software STARS 2013: Retail Rocks! Part 2


Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center’s case study), and order management, which includes global trade

bad memos samples   Read More

An Update on Zilliant (and the B2B Pricing Market, in General)


In this good, bad, and arguably recovering economy, many companies are looking to their pricing strategies and practices as a way to improve profits without necessarily repelling customers. Pricing is an important component of an enterprise’s business processes and financial performance, since companies in many industries can face a variety of pricing problems such as

bad memos samples  General) In this good, bad, and arguably recovering economy, many companies are looking to their  pricing  strategies and practices as a way to improve profits without necessarily repelling customers. Pricing is an important component of an enterprise’s business processes and financial performance, since companies in many industries can face a variety of pricing problems such as unnecessary  discounting  and quoting prices below a  break-even  point. Perhaps contrary to conventional wisdom, Read More

What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…


A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short—white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential

bad memos samples  Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential customer/consumer of a particular Read More

Scalable Data Quality: A Seven-step Plan for Any Size Organization


Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

bad memos samples  collections Points of Entry Bad address data has multiple points of entry in any organization. If an organization collects sales leads over the web, the customer can either mistype their address or deliberately provide false information. Even if employees of the organization collect the addresses, the possibility for errors still exists. If an organization buys address lists from a vendor or other third-party, there are also multiple entry points for error. The list may contain errors due to poor quality Read More

5 Ways Your Business Can Thrive in an Economic Storm


You'll find them in the white paper how your business can thrive during an economic storm.

bad memos samples  your company thrive in bad economic conditions. You'll find them in the white paper How Your Business Can Thrive During an Economic Storm . Written by a nationally recognized business expert, author, and attorney, this timely white paper sets out five ways to take on the challenges of a difficult economy—and win. You'll find out how to take advantage of tax opportunities use technology to work smarter control your cash flow better reduce your overhead use your time more wisely It's often been said that Read More

Building Your Sender Reputation In Four Steps


Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox.

bad memos samples  reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox. Read More