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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 balance scorecard details travel agents


Help Achieve Compliance Objectives with Microsoft Dynamics GP
The demands placed on executives to balance compliance requirements with those of the market have increased dramatically over the past few years. However

balance scorecard details travel agents  placed on executives to balance compliance requirements with those of the market have increased dramatically over the past few years. However, balancing the rigidity of compliance with the flexibility that allows people to create a better organization can be achieved through a solid understanding of how compliance requirements are integrated into people-ready and agile business process systems.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Online Travel Company Empowers Remote Workers with Messaging Solution


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The Balanced Scorecard: Building a Balanced Scorecard Framework that Drives Strategy Execution and Business Results


The divide between strategy development and strategy execution can be overcome by creating balanced scorecards. Prioritize your objectives to determine which are most critical. Then cascade objectives and metrics down and across the organization, creating linked and related—but not identical—scorecards for each critical area. These and five other tips for scorecarding success will move you in the right direction.

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Del Monte Foods Deploys Kenandy ERP


Kenandy, Inc., a provider of cloud enterprise resource planning (ERP) solutions for global enterprises, recently announced that Natural Balance Pet Foods, Inc., a recently acquired, wholly owned subsidiary of Del Monte Foods, went live on Kenandy ERP on the acquisition closing date. Del Monte Foods is one of the U.S.'s largest producers, distributors, and marketers of premium-quality branded food

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Mid-project Profitability Scorecard


As businesses grow, the size and complexity of their projects tends to increase as well. One challenge is staying on top of mid-project profitability as the combination of services, equipment, and post-sales support become more complex. Read further and know how to close the gap between sales, project delivery, post-sales support, and equipment management, and how to improve mid-project profitability and reduce project risk.

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Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels


Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to unavailable agents and, consequently, long waits for your customers. Are all call centers like this? No. Call centers using a common hosted platform share tools and unify agent management, resulting in answered calls and positive customer experiences

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Array BioPharma Selects Junction Solutions and Microsoft Dynamics AX ERP


Junction Solutions adds leading biopharmaceutical company to its life sciences base. Get the details in P.J.'s post.

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SAP Cloud for Travel: A Newcomer Market Challenger


Rising travel costs, increasing business travel in this age of globalization, including online bookings across multiple sites, and increasing costs to process expenses all drive the development of travel and expenses (T&E) solutions. TEC’s P.J. Jakovljevic looks at SAP Cloud for Travel, and describes how recent enhancements in the product offer travelers and organizations additional choice and efficiencies for T&E management.

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HTML5 in Field Mobility—Mind the Gap


When reviewing your mobility strategy for a field service app—whether you’re building or buying a mobile application—you must balance compatibility, the user experience, and the risks you’re willing to take. Learn more in this white paper on HTML5 in field mobility.

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Kinaxis’ Response Management Helps Keep Supply and Demand in Balance


In the supply chain software market Kinaxis faces stiff competition from the likes of SAP, Oracle, JDA, and Logility, among others, but with double-digit revenue growth for the past seven years the company is obviously doing something right. Supply chain analyst Bob Eastman brings us through Kinaxis' makeovers over the years to a look at the supply chain solution's architecture, then explores the company's innovation strategy as of late, including its pipeline of continual product updates and improvements and focus on its control tower and channel strategy.

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Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

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