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Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » balance scorecard for service industry


Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 2
Part 1 of this blog series presented Microsoft’s official position on its recent notable change in business intelligence (BI) product strategy, whereby the

balance scorecard for service industry  loss [P&L] statement and balance sheet reports). As a matter of interest, the product is embedded in products and resold by numerous application software partners, many of which compete fiercely with Microsoft Dynamics (e.g., Epicor Software, Infor, IQMS, Flexi International, Consona Corporation , and The Sage Group , to mention only some). A newer related product within the FRx family is Microsoft Forecaster (formerly called FRx Forecaster ). Forecaster is a purpose-built PBF solution principally for Read More...
Lawson Asserts Itself, Draws A Bead On Bigger Players
With the new functional and technological enhancements to its flagship suite due in August, Lawson Software throws a gauntlet to direct, bigger competitors

balance scorecard for service industry  chain costs. Average Daily Balance - financial services . Determines average daily balance in all funds and cost of funds to determine available funds. XML e-Scorecard - all markets . Provides zero-client access to enterprise reporting and analytics. Connector for Siebel eBusiness Applications - professional services . Integrates enterprise relationship management processes through direct connection of lawson.insight with Siebel Systems applications. Project and Activity Accounting - professional Read More...
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

balance scorecard for service industry  better data analysis to balance customer, competitive, and cost pressures. Increasing customer demand for faster and more efficient service performance and rising costs are challenging service executives to make faster and more accurate decisions. According to a recent Aberdeen Research Study3 of services executives, best-in-class service organizations are nearly two and a half times more likely than laggard firms to analyze service data daily or near time. Additionally, Aberdeen found that nearly 80% of Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions
Improving the decision process around inventory and supply chain flexibility will drive sustainable, measurable benefits in the near term that are

balance scorecard for service industry  flow, as well as balance sheet and income statements. In the inventory decision space, globally deciding what to move, make and buy in a way that recognizes the various risks can enable a firm to lower its purchase price, eliminate expediting costs, free precious cash flow, and improve customer service. This is not to say that other business improvement projects cannot enhance corporate performance. Interdependencies among all facets of the business imply that a focus on one area to the detriment of Read More...
CYMA IV Accounting for Windows
CYMAIV Accounting for Windows is a family of accounting software systems designed specifically for Windows users (98, ME, NT, 2000, 2003 Server). The

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Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report
Ramco Enterprise Process Manufacturing is TEC Certified for online evaluation enterprise resource planning (ERP) for process manufacturing solutions in the ERP

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Microsoft Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP

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Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for

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Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report
Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional

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IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

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ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report
ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO

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Industry Perspectives: Strategic Workforce Management in the Automotive Industry
There’s a buzz in the automotive industry around the concept of “strategic workforce management”—getting the right people, for the right job, at the right time,

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