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Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge

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Recession? Steal Market Share by Increasing Customer Service!
During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

balance scorecard in service industry  customer services,customer service account,customer service articles,customer service business,customer service call center,customer service center,customer service communication,customer service companies Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » balance scorecard in service industry


Winning the War for Talent in the High-tech Industry
People—that is, talent—are at the heart of any strategy to master the business challenges of high-tech companies. For best results, human resources (HR) organizations must transform from taking the role of service provider to that of strategic business partner. Find out about the four imperatives a successful HR organization must address in order to develop a competitive HR strategy and win the war for talent.

balance scorecard in service industry  high technology industry,hightech activities,hi-tech industry development,hightech industry leads,booming high-tech industry,hightech industry,high-tech leader Read More...
CMMS in the Aviation Industry
There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers have to be extra careful.

balance scorecard in service industry  maintenance,repair,and overhaul,MRO,computerized maintenance systems,CMMS,selection process,aviation,modules,third-party aeronautical shops,aircraft service centers,open architecture,fleet Read More...
Yet another Case for Industry-Specific Solutions
<!--StartFragment--> Technology is changing at a breakneck pace, and is there anyone out there who will debate me on that issue? The undeniable evidence that I am getting old is the fact that I got my engineering degree in the late 1980s. Imagine how much easier my studies would have been then had only the Internet, word processors, Wikipedia, presentation software, multimedia products, etc

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SAP RFID Technology in the Automotive Industry
By using radio frequency identification (RFID) technology, automotive companies can eliminate material shortfalls of containers, which lead to delivery delays and, in the case of time-sensitive shipments, cause production downtime. Manufacturers, suppliers, dealers, and freight forwarders can all benefit by reducing launch and assembly delays resulting from errors in part quantities, types, and locations for containers targeted for production lines.

balance scorecard in service industry  assets are carried on balance sheets and must be managed and tracked. The value of these items is affected by shrinkage, wear, damage, and the inability to locate and reuse them. Technologies such as radio frequency identification (RFID) bring new levels of precision to process control and the tracking of containers and returnable packaging. Using its technology expertise and working with experts in the field, SAP has developed an RFID offering that is seamlessly integrated with the SAP® solutions that Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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TEC Industry Watch: Enterprise Software News for the Week of July 30, 2012
SOFTWARE SELECTIONSVentura Manufacturing selects IQMSIndustry tags: Manufacturing, Assembly "Ventura Manufacturing, Inc. has adopted IQMS's manufacturing ERP software after reviewing multiple top-tier ERP vendors. Venture Manufacturing is headquartered in Zeeland, Michigan, and provides component assembly for furniture and automotive customers. Ventura will also run IQMS' EDI module and customer

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Study Shows: FBI Alienates Industry Security Experts
A comprehensive study done by TechnologyEvaluation.Com has shown that, for years the FBI has been alienating industry security experts. Some of the best industry security professionals want nothing to do with helping the FBI resolve cybercrime. Recently, one of the leading Department of Justice attorneys general, well-known for expertise in successfully prosecuting cybercrime, asked TechnologyEvaluation.Com why so many security and information technology professionals snub their noses at law enforcement agencies that exist to protect our nation's vital assets - private and public. TechnologyEvaluation.Com went behind the scenes to find o

balance scorecard in service industry  computer forensic certification,networking security,computer forensic analysis,vulnerability assessment,computer crime investigation,online fraud,criminal investigations,computer network security,computer forensics,security assessment,network security tools,information security technology,security consulting,internet fraud,security management systems Read More...
TEC's Industry News Watch: This Week in Enterprise Software News
SOFTWARE ADOPTIONS AND UPGRADESPeace Hills Insurance selects UNIT4’s Agresso Business World Insurance "UNIT4 won this faceoff against Oracle JD Edwards, MS Dynamics GP, and MS Dynamics NAV thanks to its unique capabilities to effect business change within the software. Peace Hills plans to implement three Agresso ERP modules: Financials, Planner, and Expenses from Agresso suite."—Aleksey

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CRM for the Finance and Banking Industry - Part 1
How many different systems does a bank employee use when changing a customer’s contact information? The last time I moved and had to change my address, the bank employee used two systems, asked three or four of her co-workers for help, and took about 15 minutes to do it because the information from one system did not transfer right away to the other system. It goes without saying that this was not

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