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Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

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Product Development and Portfolio Management
The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses...
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Documents related to » balanced scorecard free


Thinking Radically: Interview with Gary Cokins
One of the things I love about my job is the opportunity I have to speak with great people. In this installment of Thinking Radically, I speak with Gary Cokins,

balanced scorecard free  methodologies include strategy mapping, balanced scorecards and dashboards, customer profitability analysis (using activity-based costing principles), forecasting, driver-based budgeting with rolling financial projections, and resource capacity requirements planning. These methodologies in turn fuel other core solutions, such as customer relationship management, supply chain management, risk management, and human capital management systems, as well as lean management and the Six Sigma initiatives. It is Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions
Improving the decision process around inventory and supply chain flexibility will drive sustainable, measurable benefits in the near term that are

balanced scorecard free  financial perspective on the balanced scorecard concept. 1 Figure 1. These inventory and feasibility decisions determine the position of the fulcrum for the supply chain lever (Figure 2). More timely and higher quality decisions in the optimize inventory and optimize supply chain flexibility spaces (boxes outlined in yellow under Supply Chain Decisions in Figure 1) move the fulcrum in Figure 2 to the left. This amplifies the force that supply chain capabilities exert on key financial metrics, Read More...
SAP Manufacturing-Manufacturing Intelligence Dashboards
Adaptiveness in the manufacturing sector depends on being able to push decisionmaking to the shop floor. But that’s often easier said than done. However

balanced scorecard free  Auto Manufacturing Intelligence , Balanced Scorecard , Balanced Scorecard Example , Balanced Scorecard IT , Balanced Scorecards , Business Dashboards , Business Definition Intelligence . Production personnel are hindered in their ability to make rapid, right-time decisions on the factory floor by their inability to gather relevant information from disparate, stand-alone systems. Additional challenges include the lack of real-time alerts on shop floor exceptions, workflows to resolve them, and relevant Read More...
Operational Excellence: The New Lever for Profitability and Competitive Advantage
Better. Faster. Cheaper. Every company is grappling with these concepts today as economic uncertainty spreads. Though many are focusing on what to eliminate in

balanced scorecard free  integration with operations. As Balanced Scorecard creators Robert Kaplan and David Norton noted. A visionary strategy that is not linked to excellent operational and governance processes cannot be implemented. Conversely, operational excellence may lower costs, improve quality, and reduce process and lead times; but without a strategy's vision and guidance, a company is not likely to enjoy sustainable success from its operational improvements alone... Companies generally fail at implementing a strategy Read More...
Which ERP is Best for Your Distribution company?
Find out which ERP for distribution solutions really meet the needs of your company with TEC s free ERP comparison reports.

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The Underbelly of Software Project Management Tools
Project management tools for software development should include a broad range of functionality. Project teams must be able to estimate the scope and duration

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The Fuzzy Logic Between Lead and Lag Indicators
Analog Devices was the first company to implement a balanced scorecard company-wide on an Executive Information System. In fact, it has been running for 13

balanced scorecard free  Schneiderman, pioneer of the balanced scorecard concepts at Analog Devices, claims that there is not and can not be a quantitative linkage between non-financial and expected financial results - but there is a soft link. Empirical research supports his claim. Several longitudinal studies verified the lead-lag relationship at a point in time. For example, companies that achieve fast cycle times later reported triple the revenue growth and double the profits over industry average competitors. However, given Read More...
What you Should Know about Licensed versus License-free Microwave
As with any hot market, point-to-point wireless is bait for the pathologicallyopportunistic. In this atmosphere—often termed

balanced scorecard free   Read More...
Microsoft Officially Launches Outlook.com
After making it available for preview some months ago, Microsoft is now officially launching Outlook.com, Microsoft's new free e-mail service. According to

balanced scorecard free   Read More...
Is There a Smarter Way to Handle Excess Active and Obsolete Inventory?
Imagine the convenience of a 24x7 intranet marketplace where companies could sell off their inventory to the highest bidder. FreeFlow is one such business

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Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution

balanced scorecard free   Read More...
Solve IT Problems Before They Occur with Predictive Intelligence
Get predictive intelligence: identify future problems and prevent them from happening, and discover how you can head off it problems and free your...

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Mid-project Profitability Scorecard
As businesses grow, the size and complexity of their projects tends to increase as well. One challenge is staying on top of mid-project profitability as the

balanced scorecard free  project Profitability Scorecard As businesses grow, the size and complexity of their projects tends to increase as well. One challenge is staying on top of mid-project profitability as the combination of services, equipment, and post-sales support become more complex. Read further and know how to close the gap between sales, project delivery, post-sales support, and equipment management, and how to improve mid-project profitability and reduce project risk. Read More...

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