-
Abstract:
The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use
bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing
pay checks. This white paper, produced jointly by Knowl (...)
Excerpt related to
bank customers:
The emerging class of digitally savvy bank customers, including small and midsized businesses,
increasingly wants to use bank branches for sophist... ...
Published:
2011-11-14
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Abstract:
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer
afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a
system that serves 5,500 Deutsche Bank employees, and incl (...)
Excerpt related to
bank customers:
Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal. Source: Luxoft.
Document Type: Case Study Description: With ...
Published:
2010-03-11
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Abstract:
TD Bank of Canada has entered into a partnership with Commerce One to create an E-purchasing marketplace in Canada. As the
first such endeavor, the bank hopes to capture both mind- and marketshare before the inevitable competitors crowd in. (...)
Excerpt related to
bank customers:
TD Bank of Canada has entered into a partnership with Commerce One to create an E-purchasing marketplace in Canada. As the
first such endeavor, th...
Published:
1999-12-22
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Abstract:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced
that they have put together joint guidelines to safegua (...)
Excerpt related to
bank customers:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the ...
Published:
2002-02-09
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Abstract:
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus
will provide products and services to the new company and be its second and third customers. (...)
Excerpt related to
bank customers:
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus
will provide produ...
Published:
2000-06-16
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Abstract:
CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business
and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their
most profitable customers. (...)
Excerpt related to
bank customers:
CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business
and the all-important ...
Published:
2004-11-25
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Abstract:
Centralizing Bank Connections. Find Case Studies and Other Documents Associated with Centralizing Bank Connections and Digital
Data Transmission. Electronic connections with corporate customers determine much of a bank’s competitive differentiation
and cost structure. But many banks are held back by out (...)
Excerpt related to
bank customers:
Centralizing Bank Connections. Find Case Studies and Other Documents Associated with Centralizing Bank Connections and Digital
Data Transmission. E...
Published:
2010-03-11
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Abstract:
E-procurement powerhouse Commerce One creates business-to-business marketplaces in Canada and Latin America It has also launched
a phalanx of portals in partnership with PeopleSoft. (...)
Excerpt related to
bank customers:
E-procurement powerhouse Commerce One creates business-to-business marketplaces in Canada and Latin America It has also launched
a phalanx of port...
Published:
1999-12-22
-
Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
bank customers:
... But in a highly competitive marketplace, low cost delivery enables the online bank to
offer the highest yield rates to their customers, fuel- ing new accounts ...
Published:
2010-03-11
-
Abstract:
Winning the Race for Talent in Emerging Markets. Find Free Suggestion and Other Solutions to Define Your Acquisition In Relation
To Talent Management in Emerging Markets. Economic activity in emerging markets is growing at around 40 percent—as compared
with 2 to 5 percent in the West and Japan. Busi (...)
Excerpt related to
bank customers:
Winning the Race for Talent in Emerging Markets. Find Free Suggestion and Other Solutions to Define Your Acquisition In Relation
To Talent Manageme...
Published:
2010-03-11
-
Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
bank customers:
... But in a highly competitive marketplace, low cost delivery enables the online bank to
offer the highest yield rates to their customers, fuel- ing new accounts ...
Published:
2010-03-11
-
Abstract:
Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run Marketing Organization. To address evolving market demands, companies must take new approaches to marketing
activities and integrate all company functions. Cu (...)
Excerpt related to
bank customers:
Six Success Factors for Building a Best-run Marketing Organization. Reports and Other Software Package to Use In Your System
or Building a Best-run...
Published:
2010-03-11
-
Excerpt related to
bank customers:
... a call from the bank. They did not apologize or seem to be concerned with the fact that
something was not working properly and could affect other customers. ...
Published:
2010-06-14
-
Abstract:
You may not yet have heard of ICICI-Infotech or its ERP offering, ORION. Well, for some time the rest of the world has. ICICI-Infotech
is starting to make its presence felt in North America and raise some ERP eyebrows. Read on as to why you may want to take
a closer look at this vendor and its product. I (...)
Excerpt related to
bank customers:
You may not yet have heard of ICICI-Infotech or its ERP offering, ORION. Well, for some time the rest of the world has. ICICI-Infotech
is starting...
Published:
2004-11-22
-
Excerpt related to
bank customers:
... Representative Pega’s financial services customers include Bank of
America, Barclays Bank, Citigroup, Credit Suisse Group, HSBC Group Holdings, JPMorgan ...
Published:
2009-06-19
-
Abstract:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have been
exposed to extensive security holes. (...)
Excerpt related to
bank customers:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have
been exposed to extensive se...
Published:
2000-06-21
-
Abstract:
Electronic procurement wunderkind Ariba presents its strategy for selling to small and medium-sized businesses. (...)
Excerpt related to
bank customers:
Electronic procurement wunderkind Ariba presents its strategy for selling to small and medium-sized businesses.
Published:
1999-09-28
-
Abstract:
Find out more in winning the pci compliance battle, a practical guide to pci compliance, including a comprehensive plan for
the secure handling, pr... (...)
Excerpt related to
bank customers:
... on Your Customers' Personal and Financial Data. If some of the biggest names can
get caught off guard, how can you prevent it from happening to you? Bank of ...
Published:
2010-03-11
-
Abstract:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have been
exposed to extensive security holes. (...)
Excerpt related to
bank customers:
Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have
been exposed to extensive se...
Published:
2000-06-21
-
Abstract:
“Stay at work/return to work” (SAW/RTW) programs address workforce productivity, costs, and lost time due to medical issues.
The SAW/RTW approach is a collaborative process aimed at returning an employee to full work capacity after a medical incident.
The task bank—work the employee is able to perf (...)
Excerpt related to
bank customers:
The Task Bank: Crucial for a Successful “Stay at Work/Return to Work” Program. ... Learn
how to create and manage a best-practice task bank. ...
Published:
2010-03-11