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Cost of Teradata vs Oracle
Compare ERP solutions from both leading and challenging solutions, such as Cost of Teradata and Oracle.
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Compare ERP solutions from both leading and challenging solutions, such as Cognos and Business Objects Cost Comparison.
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Data Quality: Cost or Profit?
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.
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Cost Accounting Primer
Whether you’re familiar with the world of accounting or not, understanding the basic concepts and principles of accounting functions can give you an essential edge in the competitive manufacturing sector. This in-depth guide, complete with glossary, takes you through the step-by-step process of cost accounting for manufacturers—from prototype manufacturing, shipping, and full production, through to financial reports.
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5/17/2007 3:16:00 PM
ERP: Justifying the Cost
Many benefits accrue from deploying an enterprise resource planning (ERP) system. Many of these are tangible or quantifiable in nature; you can calculate the savings immediately. However, other benefits may not be quantified so easily, but they are also important. This whitepaper looks at both tangible and intangible benefits of deploying an ERP solution and attempts to give you good justification for the costs involved.
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Case Study: St. George Bank
St. George Bank is Australia’s fifth largest bank, with over 8,500 employees. Along with teaching its channels about the bank’s products, St. George must ensure its partners comply with Australian financial regulations. To replace a cumbersome paper-based system used to train its distribution channels, the bank installed SumTotal learning management system (LMS). Find out how the bank benefited from the LMS solution.
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Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.
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Move from a Cost Center to a Game Changer
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how.
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Case Study: Deutsche Bank Gets Closer to Customers with CRM Web Portal
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a system that serves 5,500 Deutsche Bank employees, and includes information on over 10,000 customers. Find out how Deutsche Bank saved up to 40 percent in development costs.
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The Cost of Culture Clash: Building a Collaboration Model for Twenty-first Century Globalization
Offshoring is well-entrenched in most global corporations today and has in fact become a necessary means of supporting business growth. And as companies familiar with offshoring will agree, integrating diverse cultures and geographies is essential. If unaddressed, it can lead to lack of trust, low morale, and loss of productivity. More often than not, these outcomes are mistaken for issues with governance, delivery or project reducing chances of success. What is required is a training program tailored to the design, delivery, content, outcomes, and cultural organization of your enterprise. Download this white paper to learn more now.
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: offshoring, outsourcing, multicultural, collaborative partnership, cultural training.
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Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service
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Evaluating the Total Cost of Network Ownership
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Cost Benefits of Complete Change Life Cycle Management for PeopleSoft
In hard economic times, IT organizations can maintain operational excellence and sustain service quality while still reducing costs. Achieving this objective involves at least three aspects of application management: managing change, managing technical performance, and managing user performance. Learn more about managing the change process in your PeopleSoft environment, and the value of an integrated change solution.
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