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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bank rfp for call center


Reference Guide to Discrete Manufacturing ERP Software Functions and Features
This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you

bank rfp for call center  suppliers. This may include bank data, preferred payments, shipping conditions, etc. This data is used by the system when transactions with the supplier are generated. Rating of Suppliers Functionality for rating suppliers refers to the system's ability to define comparison parameters, and to analyze, compare, and rank suppliers according to performance. The results of supplier comparison can be leveraged when revising existing contracts or when planning new supply contract assignments. Requisitions and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

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Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

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Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services


IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

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NetSuite OpenAir Is TEC Certified for PPM for PSA Evaluation


OpenAir by NetSuite is now TEC certified in the project portfolio management and professional services automation software space. TEC's Ted Rohm takes a look at NetSuite OpenAir's user experience, created with users in professional services organizations in mind, and other graphical and interactive elements that make OpenAir stand out in the PPM for PSA software space.

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ERP Software Review: VISIBILITY.net for ETO Manufacturing


This enterprise resource planning (ERP) software review report examines ERP software by Visibility and its support for engineering-to-order (ETO) manufacturing against known benchmarks. It assesses VISIBILITY.net by Visibility for ETO manufacturing functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
  • Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by Visibility. The VISIBILTY.net ERP software review identifies the features of VISIBILITY.net that distinguish it from other ETO manufacturing solutions, including its adaptability to individual business approaches, its multi-faceted management controls, and its concentration as a to-order manufacturing application. The analyst also outlines the software provider’s implementation process, support model, and target user base.

VISIBILITY.net offers a customizable and user-friendly interface and provides manufacturing efficacy as a web-based and mobile-compatible system. Through its support for complex manufacturing processes through project and product management, cost evaluation, and work order organization, VISIBILITY.net provides business management support to project-oriented manufacturers through project management procedures including cost estimation, billing, receiving, and task managing.

VISIBILITY.net achieved TEC certification status for its ERP software solution by completing TEC’s certification program which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of VISIBILITY.net, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that VISIBILITY.net is a strong ETO manufacturing ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how VISIBILITY.net can help to-order manufacturers achieve their ERP objectives.

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Winning the War for Finance Talent: Game Plan for the Digital Age


Big data is changing finance at every level. To be competitive, businesses must harness finance talent armed with skills beyond pure accounting. Consensus building, collaboration, communication, flexibility and other soft skills are also required. This infographic looks at six ways to modernize your finance department.

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Designing for Digital: 8 Tips for Creating Digital Publications that Engage Customers and Drive Sales


The overarching goal of any digital publication is to tell a story that connects with your customers in as many ways as possible. Today, this means bringing your offerings to every touch point—Web, mobile, tablet, and social. Download this white paper to discover 8 tips for designing a digital publication that increases brand awareness, improves audience engagement and, ultimately, drives sales.

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Deploying High-density Zones in a Low-density Data Center


New power and cooling technology allows for a simple and rapid deployment of self-contained high-density zones within an existing or new low-density data center. The independence of these high-density zones allows for reliable high-density equipment operation without a negative impact on existing power and cooling infrastructure—and with more electrical efficiency than conventional designs. Learn more now.

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Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems


To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on the cost benefit for EDMS/ERMS.

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