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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 banks knowledge management


Technology Project Selection and Management in Community Banks
The way a bank selects, implements, and monitors a technological product significantly contributes to the final effect on the bank's environment.

banks knowledge management  and Management in Community Banks Lynn Koller is associated with Brintech, www.brintech.com Beat them or love them. It matters not. Vendors bombard financial institutions with advertisements for all sorts of software and hardware, often claiming to revolutionize some aspect of banking. Some products meet and exceed expectations. Other products plainly fail to do anything of value for the bank. To complicate the divide between good and bad, the way a bank selects, implements, and monitors a technological

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Enterprise Incentive Management Leader Responds to Market Demands


The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

banks knowledge management  the top ten US banks ( US Bank , Wachovia , Morgan Stanley , Bank of America , Washington Mutual ), three of the largest seven US property and casualty (PC) insurance companies ( AIG , Aetna , Allstate , United Health Group , Allianz Group ), and four of the five largest telecommunications companies ( Telstra , Vodafone , AT&T , Sprint , Bell , Verizon ) all use Callidus' products. In addition, seven of the twenty-five Fortune 1000 high-tech companies use Callidus, such as Amgen , Genentech , Apple , BEA Read More

How Global Trade Management Can Assuage Your International Trade Worries


Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity that doing business globally entails can be daunting for professionals in charge of overseeing the supply chain—especially when the business needs to be nimble to keep ahead. Nimble can be painfully complex, but it doesn’t have to be

banks knowledge management  customs brokers, suppliers, customers, banks, and, if required, government agencies. The strongest advantage of this type of platform is its centralized repository of information available to all parties according to their respective access levels. All your documentation can be filed here, whether created using customizable templates or scanned from paper documents (with the purpose of preventing the manual keying of information as much as possible). Another benefit is how easily you can make the Read More

Cash Management 101


Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

banks knowledge management  deposits are received from banks located more than two time zones away—electronic data interchange (EDI) transfers, e-mail notifications, etc. Forecasted deposits for the day, generated from cash management software. These are based on reliable deposits taken from sales invoice dates plus credit days allowed (e.g., net 30, 2 percent net 10, etc.). Checks received in the mail. Over-the-counter cash receipts. Credit card receipts. Forecasted deposits based on disputed invoices (i.e., invoices where Read More

The Wizardry of Business Process Management - Part 2


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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

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Knowledge Management: The Core of Service Resolution Management


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banks knowledge management  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More

Cincom Enterprise Management


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Enterprise Content Management: It Is More Than Just Web Content Management


Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.

banks knowledge management  Content Management: It Is More Than Just Web Content Management Introduction Enterprise content management (ECM) systems are increasingly becoming full blown enterprise, integrated solutions. They are developing suites of products to fulfill the current needs and demands of user organizations. There are two significant developments in this market. First, large vendors, such as Microsoft and Xythos , have introduced a scaled down version of ECM suites, focusing on ease of use, fast return on Read More

SimplyDigi LMS for Learning Management Systems Product Certification Report


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TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software


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Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

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SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report


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Top Content Management Solutions Compared


Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

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