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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bardon supplies item list barrie


Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in

bardon supplies item list barrie  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Achieving Effective Inventory Management


In today’s competitive business environment, wholesale distributors face critical factors that directly affect customer satisfaction and profit margins. These challenges, combined with customer demands for product availability, can conflict with operational goals of increasing inventory turnover and minimizing costs. However, business automation software can deliver sophisticated distribution capabilities designed to help you with these important business issues.

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A Very Helpful Tool When You’re Choosing a New Software Solution


If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to.Let

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Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations


Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history, its functionality remains critical and CRM is being absorbed into ERP solutions?

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A Primer on Lean Manufacturing Using Microsoft Dynamics AX


Lean manufacturing constructs have been incorporated into the Microsoft Dynamics AX package, enabling firms to support lean and traditional manufacturing practices in a single system. This primer covers the constructs for supporting many of the variations in lean practices.

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SMB Finance and Accounting Checklist: What You Need to Consider Before You Buy


Making a list and checking it twice is a particularly good practice when picking a finance and accounting software solution. If you don’t find the right product for your company, you’ll just pay for the mistakes on the back end. But first you need to know which features your small to midsize business must have and which you don’t want. Get some tips that will help you create your finance and accounting checklist.

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Managing Customer Returns and RMAs Using Microsoft Dynamics AX


Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

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The Art, Science, and Software behind (Optimal) Retail Pricing - Part 2


Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This series, which focuses on the complexity of pricing and promotions in retailing, was inspired by JDA Software’s recent “edu-nouncement” on leading retailers' consumer-centric pricing and promotion strategies and Revionics

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IBS


International Business Systems (IBS) supplies wholesale distribution and supply chain execution software for midsized to large companies and international groups. The company provides Web-enabled business applications solutions for sales support, customer relations, order handling, procurement and supply chain management, demand-driven manufacturing and distribution, financial control, and business performance measurement. Founded in 1978, IBS's global network of subsidiaries and business partners has served some 5000 customers in 40 countries providing software, hardware, and professional services. The IBS corporate headquarters are located in Solna, Sweden, with local headquarters around the globe. IBS is listed on the Stockholm Stock Exchange (XSSE: IBS B).

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Task Management with Multistage Tracking


One of the biggest challenges a project manager faces is the difficulty of tracking project progress once a project has been started. It can be difficult to keep track of each task and assignment as they are started, completed, or delayed. Fortunately, there are now new tools and methodologies, made available through PSNext 1.6, that help manage projects.

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Information Lifecycle Management: Separating the Hype from Reality


Just behind fire and the wheel in a list of the world’s greatest inventions comes information lifecycle management (ILM). Without a doubt, ILM will revolutionize every facet of the computing landscape. And along the way, it will probably generate more hype than all the high-tech buzzwords of the past five years combined. But does it solve a real problem?

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