Abstract: Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

Abstract: What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

Abstract: RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process will work. One always has to start from somewhere, and there is no better place to start researching enterprise software than from its functional and technical capabilities.

Abstract: Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this time.

Abstract: Like the previous few SSA GT acquisitions, this merger too seems aimed at enlarging SSA GT's customer base, market share, and more importantly, its predictably recurring support revenue and consequently larger R&D pool. Both companies have notable customer bases with a wide geographic spread (particularly in emerging markets that have been much less affected by the recession).

Abstract: This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of Knowledge Bases and Content Development.

Abstract: ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial, manufacturing, distribution, and human resources/payroll. This note identifies current trends in the ERP market that we believe are the direct consequence of vendors’ attempts to 1) resolve current ERP functional and/or technological deficiencies, and/or 2) expand software sales both within their existing and potential customer bases.

Abstract: Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by no means guaranteed.

Abstract: I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution Showdown. You’ll notice this one has a broader focus than Showdowns we’ve done in the past. Again we’ll be comparing three vendor solutions head-to-head, but not just on functionality. This time we’ll also look at the industries these solutions support, how well they cover different portions of the mid-market segment, and how their installed bases break out geographically. Of course, functionality is again a key component of this Showdown, broken down into four main distribution areas and 13 subareas. We hope you find today’s Showdown helpful and informative, and invite your comments and questions at showdown@technologyevaluation.com.

Abstract: Within the warehouse management system (WMS) market, which is still the main breadwinning offering for most of the SCE vendors, most products are functionally on par with mere nuances in ease of configuration or industry focus to differentiate the winner. ERP vendors have taken advantage of this unfavorable perception for WMS specialists to in the very least shore up their huge install bases, if not compete for some

Abstract: The term The Third Opinion was coined by Clark Clifford, advisor and friend to many US Presidents. One thing is clear to all of us who have been observing business, politics, and life: good advice is hard to get. Ms. Joni bases The Third Opinion on the years of her advisory work with some of the world’s top executives.

Abstract: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

Abstract: Here's a handy checklist to make sure you cover all the bases and ask all the right questions when you go about comparing banks.

Abstract: While Microsoft Great Plains and Kewill will offer a potentially awesome combined offering worldwide, their competitors will bet on products that cover all the bases in a natively integrated fashion.

Abstract: Investment banks, hard-hit by the subprime meltdown and credit crunch, are grappling with a dramatically different deal landscape, all while coping with massive write-downs, staff cuts and budget cuts. Learn how client-centric strategies and customer relationship management (CRM) tools are helping banks maximize the value and loyalty of their client bases, take advantage of new opportunities, and do more with less.

Abstract: While both the LeadTime Technology (LLT) and the advanced planning optimization (APO) modules from SAP are supply chain optimization tools, the scope of each is very different. APO optimizes the global supply chain based on costs and heuristics, while LLT looks at production resources and bases optimization on economic profit. Compare the differences between these two tools and see why LLT provides a distinct advantage.

Abstract: Channel partners are money-making sales and service arms for any vendor. Supporting partner leads can increase sales in difficult-to-reach markets, and expand customer bases in existing sectors as well. Greater revenues and larger market shares are vital to survival in today’s business world, but some simple tips can help maximize lead generation and open the door to closing more sales.

Abstract: Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.