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The Technology Choices
In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology

battle word  UI Supremacy In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group plc (LSE: SGE.L) for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor. The previous parts of this note detailed the strategies of these two major vendors and analyzed how the market would respond. But, going a mile further, there are some important areas where the synergy and a bridge between MBS and the rest of the classic Microsoft world could take place, Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » battle word


Sun's StarPortal Opens Its Gates Early
Sun Microsystems Inc. has launched an

battle word  12-18 months). In the battle for mindshare, a year is almost forever. Although we do not believe the ASP-based office suites will gain nearly as much acceptance as Sun and Microsoft would like us to believe, ownership of this segment can be important. Growth in the ASP-computing market should increase, as is normally the case when a new product is given away for minimal cost. With this announcement, consolidation in the office suite market becomes less likely. Microsoft presently owns approximately 80% Read More...
Is the SaaS Model Right for You?
For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces

battle word  and platform providers. This battle for position, combined with the transformation of IT from a competitive differentiator into a commodity, may nudge you into taking a serious look at SaaS. It's time may have come. Recommended Reading   SaaS and Hosting Manage Your Network on the Cheap What Does Unified Communications Mean for Your SMB?   Searches related to Is the SaaS Model Right for You? : SaaS Model | Software on Demand | Software as a Service Model | SaaS Vendor | SaaS Market | SaaS Providers | Read More...
A Dynamic Answer to Enterprise Resource Planning for Services
Enterprise resource planning (ERP) vendors do battle to win business and Epicor is leveraging Microsoft's technology to deliver a mid-market solution to

battle word  Dynamic Answer to Enterprise Resource Planning for Services Although revenue for Microsoft Business Solutions hovers around the $1 billion (USD) mark (only 1/40 of Microsoft's total revenue), Epicor has strategically carved out a significant niche in the Microsoft enterprise resource planning (ERP) market. Epicor, a Microsoft BackOffice certified company, has built nearly a $400 million (USD) business by being early adopters of .NET technology and one of the first enterprise applications to have 1,000 Read More...
Technology Vendor--Can You Afford Credibility?
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building credibility doesn't have to be

battle word  available for the sales battle are fewer than anytime in the recent past. Reality says that you need different methods to meet your sales objectives. Reality also says there are many people out there to help you, if you can figure out how you can help them meet their objectives while you meet yours. Analysts, editors, consultants are all living in today's world just as much as you are and they have their own needs. For example, magazine editors always need good stories. Good stories are the stock and Read More...
How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill

battle word  can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More...
Supply Chain Economy
The US Labor Department reported an increase in jobs in June and July ... but the manufacturing industry cut jobs for a third month in a row. We are moving

battle word  Chain Economy Introduction Energy prices ... the Fed raising interest rates ... loss of manufacturing jobs ... addition of service jobs ... China ... changing demographics, etc.—these all play into the supply chain economic model. We decided to have speakers at our annual event that could discuss these issues and put them in context. But last week the Bureau of Labor Statistics published their August numbers and we thought we should write something for this week's magazine. Job count is up—but Read More...
A Brief Word on Asset Management and Laptops
Disconcerting? That's hardly what one feels when losing a laptop, and when it's stolen ... ? Lackadaisical, however, seems to be the approach most

battle word  Brief Word on Asset Management and Laptops Disconcerting? That's hardly what one feels when losing a laptop, and when it's stolen ... ?  Lackadaisical, however, seems to be the approach most enterprises take when it comes to safeguarding laptops. The theft of a laptop is devastating to a company, because data is so precious. It's not just a matter of losing trade secrets, which is also a major concern, but a person's name is one of the most important assets she has (remember Tina Turner ?). The theft of Read More...
HP to Buy EDS
A definitive agreement was reached between HP and EDS today where HP will purchase the global outsourcing company for $13.9 billion ($25 a share).EDS is a

battle word  to Buy EDS A definitive agreement was reached between HP and EDS today where HP will purchase the global outsourcing company for $13.9 billion ($25 a share). EDS is a global technology services company centering on information outsourcing. It serves both the private and public sectors, with core areas including manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries. HP is one of the world's largest technology companies with revenues Read More...
Best Practices for Using Excel as a BI Tool
Like its Microsoft Office cousins, Word and PowerPoint, Excel is de rigueur software in businesses around the world. And in offices that lack a formal business

battle word  Practices for Using Excel as a BI Tool Like its Microsoft Office cousins, Word and PowerPoint, Excel is de rigueur software in businesses around the world. And in offices that lack a formal business intelligence (BI) solution, Excel often becomes the go-to tool for compiling and analyzing business data In this guide, John Wilson, CEO of Claim Insights, and other Focus Experts offer top tips and best practices for using Excel as a business intelligence tool. Read More...
Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

battle word  Epicor Productivity Pyramid - Part 2 Part 1 of this blog series  introduced Epicor Software Corporation ’s  set of tools called the Epicor Productivity Pyramid . The Pyramid enables one of Epicor’s main business strategies: to extend the value of several of its mature  enterprise resource planning (ERP)  applications by making enterprise data readily and easily available to all stakeholders. My blog post then zoomed on to the Epicor Portal solution, a cross-platform querying tool that Read More...
The Customer as a Strategic Asset
Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are

battle word  Customer as a Strategic Asset Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself. Read More...

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